Get to know the Dell OEM  Non-Standard Custom Engineering Team

Custom cables, unique bezels, additional graphic cards, extra SSDs and more are all in a day’s work for the Dell OEM non-standard custom engineering team.  This is the team called in to “customize” our Dell standard products to solve a specific OEM customer request.  Their sole purpose is to listen to the customer’s needs and figure out a way to make it happen. Projects range from a few months to larger year long engagements.  Last year Dell OEM completed over 1200 custom projects.  While only a select percentage of our customers utilize the service; we are far from a one-guy in a garage business.

If you have been following our Dell OEM Blogs, you have seen several blogs and videos on our unique customization projects demonstrating the depth and breadth of our non-standard custom engineering services. The feedback has been great and we will continue to share more examples when possible.  Periodically the question comes up if the specific examples shared are common requests or unique one-off examples.  We wanted to address this by sharing with you the most common requests received through our custom intake tool. 

Here are the 4 Most Common Non-Standard Customization Requests:

1) Environmental Testing

Customers tend to ask us to further evaluate a Dell platforms’ ability to extend beyond the limits of Dell’s marketed environmental specifications (operating temperature, shock and vibration, humidity, etc..) to satisfy unique customer use cases.