The first of four global Dell Solution Centers planned for the APJ region was officially launched in Shanghai this week. We announced a $1bn investment in the development and implementation of solutions and services on April 7th and the global Dell Solution Centers are a key part of this initiative. Twelve centers will open this year and the Shanghai center is the first to be launched in APJ.
We were delighted to be joined by a number of customers and partners for our launch event which took place on June 28th. The Solution Center was officially opened by Alex Yung, VP, GM of Greater China LE, and Mr. Wang Yuelin, Deputy Director of the Chinese People’s Political Consultative Conference of Changning District, Shanghai. Also speaking at the event was Lee Morgan, Executive Director, Dell Solution Centers who had travelled from the US to attend this event and who described the value that Dell Solution Centers bring to our customers. Mr. Wang also addressed the guests, recognizing Dell’s great efforts and achievements in the IT industry.
Following the formalities, we invited our customers and partners to participate in a media roundtable discussion. The key discussion topic was the challenges CIOs face today, and how we are committed to providing solutions for our customers that address their business needs, improve IT efficiency and achieve the best return on their investment. Joining in the celebration and discussion were customers from Spring Airline, Shanghai Pharmaceutical, Renji Hospital and Eastmoney.com participate, as well as our partners from Microsoft and UNIS Vitova.
The event also included a live demo of our Vertical Desktop Solution, which is a key focus area for the team in Shanghai and was a great opportunity for customers to experience this solution in person.
Looking ahead – Expanding the Dell Solution Centers Global Network
A number of centers are now open for business: the Limerick Solution Center launched earlier this month and our centers in Singapore, Frankfurt, Austin, Washington DC and Chicago are all now open for customer engagements. Further centers in Paris and Tokyo will open later in the summer, with Sydney, New York City and Sao Paulo opening later in the second half of the year.
You can learn more about Dell Solution Centers at www.dell.com/solutioncenters.
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Back in April, Dell announced that it was making a billion dollar investment to further drive its evolution from a systems to a services company. Specifically we talked about delivering a raft of new solutions, launching 10 cloud data centers around the world and building out a global network of solutions centers.
The solution centers are customer facing facilities that will act as a “living lab” providing an environment and the support for customers to architect, build and test proof of concepts involving Dell products, services and solutions. The centers will also support solution integration, technical briefings and validation and ISV certification to meet regional requirements. Last month the first of these centers were opened in Limerick , Ireland and Shanghai .
This morning the first US solutions center opened at Dell HQ here in Austin. Here is a short montage of the opening ceremonies.
[view:www.youtube.com/watch]
Contents
The crowd
(0:16) Opening Remarks: Jan Uhrich VP of Dell Services
(1:12) Steve Schuckenbrock , President, Dell Services — How the center fits in Dell’s strategy and transformation
(3:51) Paul Bell , President Dell Public and Large Enterprise — A couple of customer examples of large organizations who had early access to the facility and what they accomplished.
(6:26) William Collins, Head of the Austin Solution Center — The next two centers to open in the U.S.
(7:3o) Ribbon cutting
After the ribbon cutting I took the tour to see some of the solutions on display. I’ll be posting those in the days to come. Stay tuned!
Extra-credit reading
Dell will let customers test its cloud services at new Round Rock center
Dell’s first global Solution Center opens in Limerick
Dell’s first Asia Pacific-based Solution Center opens in Shanghai
Dell’s Billion Dollar Baby