December, 2009

  • Direct2Dell

    What To Do With Your Old Computer

    • 5 Comments
    I once let a CRT monitor live in the bottom of my home office closet for about two years. I didn’t WANT it living there, but I honestly had no idea what else to DO with it. I knew enough to know it shouldn’t go in the garbage… but my knowledge on the topic ended there. And I’m guessing I’m not the only one. Well, those of you storing old computers, keyboards, monitors, printers in your closets, garages, attics and basements: REJOICE! You can take them to Goodwill...
  • Direct2Dell

    Dell’s Vision: Seamless Connections

    • 3 Comments
    As we head into 2010, one thing is clear… this is very much a mobile world we live in. And since we don’t stay put, neither should our computing and communication tools. However the real value has never been about the tools themselves, but rather what you do with them. Dell is committed to creating an ecosystem of simple, easy seamless computing and communication. We took the first steps toward this goal earlier this decade by including built in Wi-Fi in our laptops followed by support...
  • Direct2Dell

    Dell Order Delays

    • 299 Comments
    We’re seeing some online activity in blogs , forums and from customers on Twitter like @kevincully and @dstxus reacting to order delays. Especially at this time of year, we are sorry for the frustration. The reality is that we are seeing increased demand for many of the products consumers want to buy and it has affected our ability to fulfill the orders. In addition, there are also some industry-wide constraints on some components (like memory and larger-capacity hard drives) that are delaying...
  • Direct2Dell

    Latitude ON | FLASH—Latitude ON's Little Brother

    • 9 Comments
    Back in September of 2009 we started shipping Latitude ON. The original version is an OMAP-based add-in card that delivers instant access and all day battery life for business users of the Dell E4200 , E4300 and most recently the Latitude Z . Recently we rolled out Latitude ON | FLASH. This new addition to the Latitude ON family runs on a special flash memory module that snaps into an internal mini-card slot on supported systems. It fits in the middle of the Latitude ON options, in between the...
  • Direct2Dell

    A High School Student's Perspective on COP15

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    Note from Lionel: Following up on Mark Newton's overview of COP15 , I thought this might be interesting to some of our readers. The following blog post is a guest post from Becca A. , who is a high school student that spent some time at UNICEF Children's Climate Forum . Thanks to her for taking part and for sharing her perspective. -------------- After a hectic journey, we easily settled in to work at the UNICEF Children's Climate Forum. On the first day I chose a workshop on Climate...
  • Direct2Dell

    High Fashion Goes High Tech: A Suit That Fits Wins Global Dell Small Business Excellence Award

    • 2 Comments
    Earlier this fall, our President of Dell Small and Medium Business Steve Felice sat on a panel of small business experts to choose the global Dell Small Business Excellence Award winner – an annual award that recognizes small businesses for their innovative use of IT to improve the customer experience. In the two years that this program has been international, a UK company has won again. A Suit That Fits.com , a UK-based small business that designs and sews high-fashion custom-tailored...
  • Direct2Dell

    Dell and the COP15 in Copenhagen

    • 3 Comments
    Last week, in a chilly Copenhagen, The United Nations kicked off its 15 th Climate Change Conference – COP 15 . As you’ll probably already know due to the scope of coverage surrounding this event, the summit is an opportunity for government officials, NGO's and industry organizations to work together in reaching an agreement on climate change following the Kyoto agreement. For Dell, it’s a unique opportunity to reinforce our climate policy and to tell our story about IT as a...
  • Direct2Dell

    Storm Sessions Launch on IdeaStorm

    • 5 Comments
    It's hard to believe it's been almost three years since Dell launched IdeaStorm . We opened IdeaStorm in February 2007 and were amazed that there were 2,000 ideas submitted within the first few weeks. And after seeing the volume of Linux-related ideas in those early days, we conducted a follow-up survey that resulted in implementation of Ubuntu by May. And our listening did not end there - to date, we've implemented almost 400 ideas, including our involvement in Product (RED) , the creation...
  • Direct2Dell

    Dell's New Commercial Desktops: the OptiPlex 380 and 780

    • 3 Comments
    Although the old saying, “One-Size Fits All” applies to certain products, it doesn’t always fit all when it comes to commercial desktop systems. As the Product Manager for OptiPlex , I have the opportunity to speak with numerous commercial customers and the feedback I am hearing is they are looking for systems that solve their critical pain points. They want systems that address their specific vertical issues. These customers are deploying systems in new ways to help address those...
  • Direct2Dell

    Dell Launches Mobile Clinical Computing in Europe at MEDICA 2009

    • 2 Comments
    Earlier this month, I had the opportunity to represent Dell at this year’s MEDICA Fair in Düsseldorf, Germany. MEDICA is the world’s largest trade fair for international experts from the medical industry to catch up with innovations, medical products and industry trends from all over the world. It was overwhelming to walk in and see the endless rows of exhibitors bringing something new to the healthcare industry. Following on from the healthcare announcements made earlier this...
  • Direct2Dell

    Unified Fabric: What’s the Big Deal?

    • 1 Comments
    Note from Lionel: Sharon collaborated with Steve Luning, Dell Fellow and VP of storage and networking architecture in the Office of the CTO for this post below. This fall, Dell is rolling out unified fabric solutions based on 10-gigabit Ethernet. Why is the unified fabric such a big deal? Because with the higher speeds of 10-GE and follow-ons, 40- and 100-GE, Ethernet is finally fast enough to meet the combined needs of storage and server area networks. You don’t have to look far to see...
  • Direct2Dell

    Expanding Connections with Customers Through Social Media

    • 6 Comments
    There’s no shortage of folks who have been saying that social media is the next big thing . Dell jumped into the social media space more than three years ago . In those days, I didn't spend a lot of time thinking about the larger implications of what we were doing. Back then, it was all about connecting and responding to customers and just making social media work. After starting with a blog, we moved on to IdeaStorm, then into Twitter and Facebook . We built a Flickr page (which recently...
  • Direct2Dell

    ULV for Small and Medium Businesses: the Dell Vostro V13

    • 3 Comments
    We've offered several laptops based on Ultra Low Voltage (ULV) processors to consumers for a while now with systems like the Inspiron 11z . Today, we've got a pretty cool option for small and medium businesses, the Vostro V13 . It's available now on Dell.com in Singapore and will also be available soon to customers in the United States, the U.K., Australia, New Zealand, Germany, China, India, France, Brazil and Japan later this week. Pricing starts at $449 in the U.S. One of the benefits...
  • Direct2Dell

    Ultra-low volt, netbooks - what makes sense for businesses?

    • 2 Comments
    Providing the right tools to an increasingly mobile workforce is a growing challenge for businesses of all sizes. As the need for always-on connectivity grows, so does the number of technology solutions: netbooks, PDAs, new ultra-light laptops powered by ultra-low volt CPUs and full-power conventional laptops. But, when faced with all these options, how does a small business know which product is right for them? To figure it all out, I recently sat down with Sam Burd, Dell’s global vice...
  • Direct2Dell

    Issues with Some Zino HD Orders

    • 37 Comments
    The holidays are a high-energy time here at Dell. We know that a lot of our customers place orders are that are expected to arrive by a specific date. Unfortunately, sometimes an unforeseen issue arises that may impact an order. Our job then is to find the quickest way to resolve the issue while being as transparent as possible with the customer. An example of this recently impacted some of our Inspiron Zino HD customers who received an e-mail from Dell that advised them of a revised shipping...
  • Direct2Dell

    Empowering Young People Around the Globe to Make a Difference

    • 0 Comments
    It has been a busy and exciting year for us at Dell Global Giving. Dell YouthConnect , a global program designed to support education and digital inclusion initiatives for underserved youth, has launched in seven countries and provided more than $8 million to educational initiatives that will impact more than 100,000 young people in Brazil, China , India, Mexico , Morocco, South Africa and the United Kingdom . France will be launched in January 2010. This journey started in India in February 2009...
  • Direct2Dell

    More from Doug on the Chromium OS and Dell Netbooks

    • 4 Comments
    Was glad to see such a positive reaction from sites like Liliputing and Lifehacker to his post from last week when he made the OS available for download. I noticed that it's still getting a reaction from around the web. Since last week, Doug Anson's been tinkering some more. He now has the image running locally on Dell's Latitude 2100 , the Mini 9 and the Mini 10v . Since some of you last week weren't able to grab the download, we've expanded the data pipe on the server...
  • Direct2Dell

    Dell on Laptops and Throttling

    • 94 Comments
    Recently, there's been a lot of speculation about CPU throttling on sites like Engadget , ZDNet and others. This is not about system lockups, freezes, data loss or a design issue. It is about the degree of throttling, which varies under different usage models and ambient conditions. Throttling is a power management methodology used throughout the industry to balance system performance, component temperature and user experience. Throttling optimizes performance, regulates component...
  • Direct2Dell

    Dell Amplichoir wins the first award of the night at the MTV Europe Music Awards 2009

    • 0 Comments
    From the glitz and glamour of the press conference through to the awards - the MTV Europe Music Awards has been unbelievable this year, and Dell is proud to have been part of one of the biggest nights in music. To coincide with the 20 th anniversary of the fall of the Berlin wall, the Awards were held in Berlin, making it the first year in the history of the Awards that the show has been hosted in the same city more than once. As such, MTV had to pull out all the stops to deliver the music extravaganza...
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