Lots of readers have seen blog posts like those in VentureBeat and CNET that mentions Dell has generated over $1 million in revenue. While we're pleased with that, it's pretty clear that we can do even more.
Beginning today, Dell will offer deals from the Dell Outlet exclusive to Twitter in the U.S. With over 11,000 followers, our team wanted to show their thanks to the Twitter world through these new deals which will continue each week. Our team at Dell, by the way, now has over 80 twitter properties, including new Dell Outlet-focused ones in the UK and Ireland. For those interested in offers on new systems, we support regional sites in Australia and New Zealand, and for US customers and looking for new system offers can check out Dell Home Offers and Dell Small Business. For a list of where Dell is on Twitter, and to see the individuals behind them, take a look at www.dell.com/twitter.
@DellOutlet has come a long way since the first follower joined shortly after SXSW Interactive in March 2007. We want to thank the Twitterers of the world for their support.
To illustrate our thinking, we have our first interview with Stefanie Nelson, who leads our Twitter efforts for Dell Outlet. Enjoy! www.twitter.com/bobpdell
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30% off an XPS M1210?? Isn't that 2 generations old?
GOOGLE 'DELL CUSTOMER SERVICE' is all one has to do.
I am another Dell customer who has been distressed over Dell's unprofessional service. First they are still keeping a hold on my Bank Account until February on an order for a 1.5TB drive that they screwed up and lost all record of. I have the Dell Purchase ID which is all they ever gave to me besides a headache. I spoke to customer service and was transferred ~9 times and no one could help me with this. Now I need to close the bank account and I cannot because Dell is keeping this hold on my account even though I requested it to be canceled. They leave me no way to contact them online about this because they never gave me an Order Number which is needed to submitted anything online. The people who answer their phones at customer service are clueless. Now I have been a Dell customer for over 10 yrs. and have at least 10 Dell computers at my Small Business among other Dell products and never have I been so inconvenienced and alienated by a company. I will go out of my way not to purchase from Dell now even when they are having their deals because of the chance they might screw it up again. So I went to a big competitor of theirs and I found the same hard drive for less and it came in 2 days to my doorstep with no hassles. The order processing and shipping at said competitor was flawless. Dell has lost another lifetime customer and I will be recommending to all of my business contacts and family to steer clear of such an unprofessional company.Former Dell Customer