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September, 2008

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Dell Solution Center Network Expands in Australia and U.S.

17 May 2012

Dell’s focus on helping our customers “Do More..” was reinforced over the last two weeks as we opened new “Solution Centers” in Sydney and New York City. Interest in these two centers has been huge since we first announced these locations and we already have numerous engagement requests from customers and partners who want to see and test how Dell solutions can meet their unique requirements. Each center was launched with an event attended by customers, alliance partners, channel partners and media. In New York, we were also delighted to meet with several industry analysts. Our guests were invited to tour the centers and experience a diverse range of industry...

Dell Channel Partner Steve Hipskind Talks About the Impact of Acquisitions

Posted to Direct2Dell on
16 May 2012
Innovations that deliver results faster: Extending the benefits of 12th generation servers

Posted to Direct2Dell on
14 May 2012
Dell’s Customers Speak, Dell Listens: Green Packaging Program with Mushrooms Grows

Posted to Direct2Dell on
11 May 2012

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Direct2Dell

Where In the World is Dell Chat?

Posted over 4 years ago

by Debbie Davenport, Project Senior Consultant
- 1 Comments
I recently shared information about how to reach Dell Chat Support . Direct2Dell reader JQ responded to that post telling us that they hadn’t been able to locate Chat Support in Malaysia. Good news! We have Chat Support in Malaysia , too! In fact, Dell offers Chat Support for several countries and in a variety of languages. Finding Chat Support in your country: A chat icon and link will be visible on the country’s Dell Support site home page, support.Dell.com , when Chat is a...
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Want Some Money? Ask Your Marketing Tools.

Posted over 4 years ago

by John Arnold
- 0 Comments
If you visit the U.S. Small Business Administration’s website and click on the Most Requested Items link , the #1 question is, “How do I get a small business loan?” In fact, 5 of the top 11 most requested items have to do with finding monetary assistance. There’s nothing wrong with a little capital infusion when it comes to running a small business, but before you agree to an easy payment plan make sure you have a good answer to the next logical question: “How do...
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Small Business Tech Tips: How to Protect Against Online Security Threats

Posted over 4 years ago

by DELL-Kara K
- 0 Comments
We recently covered the importance of knowing and dealing with security threats as a small business. As a follow up, it time to take it a step further by emphasize that online security is one of the biggest threats to small businesses. By using your web browser, opening emails, instant messaging with colleagues or using unsecured wireless, businesses run the risk of exposing their data and systems to viruses . In order to prevent this from happening, there are steps that need to be taken in order...
Direct2Dell

Regeneration Road Trip: Oracle OpenWorld

Posted over 4 years ago

by DELL-Todd D
- 1 Comments
Last week, I had the opportunity to stop by a Green Room Session at Oracle Openworld with Tod Arbogast, Dell's Director of Sustainable Business. Just before coming out to OpenWorld, we found out that we were a winner of Oracle's prestigious " Empowering the Green Enterprise " award for progress against our goal of becoming the "greenest" technology company on the planet. Dell's achievements over the past year and a half been well documented on the pages of this blog...
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Small Business Tech Tips: Upgrading IT in the Right Way, at the Right Time

Posted over 4 years ago

by DELL-Kara K
- 0 Comments
When building a small business, technology needs grow just as quickly as your expanding business. At the same time, however, IT needs to be affordable and easy to implement. In deciding what IT is necessary to upgrade, small business owners need to have a strategy in place to ensure that systems don’t ‘max out’ and investments are made. Startup Nation shares some great tips on what needs to be done in order to upgrade technology systems in the right way that fits your business...
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TechCrunch in Austin

Posted over 4 years ago

by Sean McDonald, Director—Community | Conversations
- 3 Comments
Yesterday TechCrunch held a panel discussion in Austin on the importance and history of grassroot campaigns on the web that featured perspectives from a diverse group of panelists. I was excited to be an invited member of the panel and more interested to hear the directions a topic like “grassroot campaigns on the web” could travel (politics, social causes, commerce, and entertainment). I was not disappointed. The conversation started with current presidential campaigns, then moving...
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We Mean Business: Katie’s Corner – The Sensitive Baker

Posted over 4 years ago

by Katie Linendoll, We Mean Business
- 0 Comments
Ah, the sensitive baker. Not so much sensitive as out of touch with technology. Although, on second thought … she was pretty sensitive. Bill came out of the store only 10 minutes after being in there and thought we were all going to get kicked out! What ran the business? Post-it Notes, zero inventory control, zero backup, and zero branding. My first lemonade stand sales were more involved. I felt bad because Sandee was so clueless, but the good news was, as soon as I met her, she confirmed...
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Technology Helps Travel Agency Survive and Thrive in the Ever-Changing Travel Industry

Posted over 4 years ago

by Susan Solovic
- 0 Comments
After spending a three month sabbatical in Europe from her job as a journalist for Reader’s Digest , Catherine “Cappy” Devlin returned to New York a changed woman. She knew exactly what she wanted to do for the rest of her life. Cappy Devlin wanted to start an international travel business to bring people together to share the world. Even though she’d never been inside a travel agency, her entrepreneurial instincts took over and she confidently launched Cappy Devlin International...
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Chat with Tech Support when your system is feeling under the weather!

Posted over 4 years ago

by Debbie Davenport, Project Senior Consultant
- 12 Comments
Hi, I’m Debbie Davenport and I work with the team that is helping to make chat support available globally for most Dell products. Let’s start with a definition. Chat means a lot of things, but I’m referring to online support variety. Here’s how the Wikipedia dictionary defines chat: To exchange text or voice messages in real time through a computer network , as if having a face-to-face conversation. That is an accurate description of the kind of interaction...
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Dell Makes the List for Working Mothers

Posted over 4 years ago

by Gil_Casellas
- 2 Comments
We’ve recently been named to the Working Mother 2008 100 Best Companies . We’re honored because Working Mother is known as the premier source for celebrating America’s family-friendly leaders. In fact, Carol Evans, CEO and Founder of Working Mother Media, had to say this about Dell: “In this sluggish economy, many employers are controlling costs by cutting back on family-friendly policies—but not the 2008 Working Mother 100 Best Companies. From flextime and telecommuting...
Direct2Dell

Emerging countries embrace technology but obstacles remain

Posted over 4 years ago

by Steve Felice, President—Asia-Pacific and Japan
- 1 Comments
Today we announced results of Dell-commissioned research conducted by the Economist Intelligence Unit in London that shows unmistakably what we hear from customers: Managers in the world's fast-growing emerging economies place a very high value on information and communications technology (ICT), in particular on how it benefits operating efficiency. However, those same customers are seeing obstacles to their ability to get and use technology most effectively-the high cost of equipment and services...
Direct2Dell

Making a Difference in the Connected Era

Posted over 4 years ago

by Gil_Casellas
- 1 Comments
A few hours ago in London, Michael spoke at the Economist Emerging Markets Summit 2008 and discussed Dell’s focus on emerging countries. As part of his comments he announced our new corporate giving strategy, and I’m excited to share some details with you. Dell has a strong foundation of making a positive difference in the communities where we live and work. And we’re going to build on that foundation. First, we’re intending to ramp our corporate giving to the level of...
Direct2Dell

ReGeneration Roadtrip ‘08

Posted over 4 years ago

by DELL-Todd D
- 0 Comments
When we launched ReGeneration.org earlier this year, we promised to foster a global dialogue on the need for a greener future….dialogue that will lead to action and results. More than 200,000 people have joined the movement to date and our work is only getting started. Today we’re teaming up with our friends at Grist.org on a two-week, cross country trip that will shine a light on the thinkers, innovators and leaders driving us toward a greener future. We’re starting in San...
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Dell Recognized as Leader in Carbon Disclosure

Posted over 4 years ago

by Sean Donahue, Environmental Communications
- 2 Comments
Earlier this year, I blogged about the importance of publicly-available programs and resources that help companies measure and reduce their CO2 output. Put simply, the more transparent we are about our baseline and progress, the more we can compare and contrast and learn from one another. Earlier today, the Carbon Disclosure Project , a not-for-profit organization representing 385 investors with more than $57 trillion in assets under management, released its sixth annual report analyzing the progress...
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Small Business Tech Tips: Managing Finances

Posted over 4 years ago

by DELL-Kara K
- 0 Comments
Small and medium business finance management differs greatly from that of a larger enterprise. With today’s volatile financial markets, knowing how to manage finances in a compliant way is vital to being successful. There are many online tools available to help you manage your business finances which will enable the company to stay on track such as Mint.com , FreshBooks or Quickbooks . Another helpful site is SB360 , which has some helpful tips for small and medium business finance such...
Direct2Dell

Virtual Hype Will Lead to Immersive Internet

Posted over 4 years ago

by Laura P. Thomas
- 3 Comments
I was recently asked to speak at the Virtual Worlds Conference and Expo (VW08) in Los Angeles as part of a panel on virtual worlds in the workplace. One of my fellow panelists from PricewaterhouseCoopers was interviewed on CNBC while there. It was a great opportunity not only to share what Dell is doing, but also to listen and learn from many leaders in the field. One of them, Reuben Steiger, noted in his presentation that virtual worlds and their sister industries are coming closer and closer...
Direct2Dell

We Mean Business: Tweet with Katie about The Sensitive Baker

Posted over 4 years ago

by DELL-Kara K
- 0 Comments
Just as a reminder, another new episode of We Mean Business airs tomorrow on A&E at 9 a.m. CT featuring The Sensitive Baker (a gluten-free bakery with an old-fashioned business model). Join Katie and I during the show (on Twitter ) for the inside scoop on the episode. Follow Katie: @Katie_Techie Follow me: @Kara_atDELL Looking forward to hearing what y'all have to say.
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Dell Takes Green Agenda to the United Nations

Posted over 4 years ago

by DELL-Todd D
- 0 Comments
For more than 40 years, the United Nations (UN) has been home to historic debate and exchange of ideas about key challenges facing our planet. Yesterday we had the honor of joining a distinguished UN panel of experts and analysts to discuss the role companies must play in charting a green and sustainable future. “If you rewind to the 1950s, we had only 3 billion people on the planet,” said Tod Arbogast, director of Sustainable Business at Dell. “Today we’re approaching...
Direct2Dell

IdeaStorm Fortnightly Recap 9-19-08

Posted over 4 years ago

by DELL-Vida K
- 1 Comments
For those who missed it, I broke my 2 week (or fortnightly) update cycle last week with a post to mark our 10,000 th idea. In that post, I commented on the fact we have implemented or partially implemented 2% of the ideas. And this week, winoffice posted the idea that Dell, you need to implement more than 2% of ideas. We also had an idea from dika to Review all Ideas . Last month, winoffice also posted the increasingly popular idea: When you choose not to implement an idea, explain why . And I know...
Direct2Dell

Facebook and Dell support Social Media for Small Business

Posted over 4 years ago

by DELL-Kara K
- 1 Comments
Social media continues to change how we communicate, especially when it comes to business. It’s no longer a matter of emailing or calling, individuals and companies are communicating through images, status updates , blogs , video blogs (Vlogs), podcasts , and discussions boards. To provide insight and help its SMB customers fully harness the power of social media to reach and serve their customers, Dell and Facebook today launched a one-of-a-kind community and guide series “Social...
Direct2Dell

New “Social Media for Small Business” Facebook Page Connects SMBs with Customers

Posted over 4 years ago

by J. J. Davis
- 11 Comments
To help its small and medium business (SMB) customers fully harness the power of social media to reach and serve their customers, Dell today launched on Facebook an innovative community and guide series: “ Social Media for Small Business .” Social media among SMBs is skyrocketing. Bob Pearson, Dell vice president of communities and conversations, today will discuss in his breakout session at the Inc. 500/5000 conference in Washington, D.C., that there are more than 885,000 small-business...
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Heading Out for Connect 08 and Blog World Expo

Posted over 4 years ago

by Lionel Menchaca, Chief Blogger
- 0 Comments
I'm flying out later today to head to Athens, Georgia first to take part in Connect 08 . It's an event hosted by the the University of Georgia's Grady College of Journalism & Mass Communication. The idea behind Connect 08 is a cool one—to assemble speakers with perspectives ranging from traditional PR to corporate social media practitioners to academics to discuss social media and the broader implications it is on communications. Check out this link for the full agenda. I'll...
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Small Business Tech Tip: Virtualization for SMB

Posted over 4 years ago

by DELL-Kara K
- 0 Comments
Virtualization has long been associated with large enterprises but how can small businesses take advantage of it? What exactly is virtualization and what does it mean for SMBs? Does virtualization add value to your business? Dan Chu, vice president of emerging product and markets from VMware provides a clear definition of virtualization: “Virtualization enables one server or computer to act as many. Instead of keeping your important programs on separate servers so that if one application...
Direct2Dell

Dell T100 and T105: a “starter” server for small and medium businesses

Posted over 4 years ago

by J. J. Davis
- 0 Comments
There are a lot of people out there that see a business computer as just an elaborate version of a consumer computer, especially when it comes to small businesses. But, when enhancing productivity, flexibility and security becomes a top priority, small businesses need something more powerful than just a desktop or laptop – they need a server to help manage their business. When newly entering the land of servers, you need to know three things: when to buy a server , what to buy , and...
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Focusing on Producer Responsibility

Posted over 4 years ago

by Mike Watson, Sr. Mgr., Global Recovery Srvcs.
- 3 Comments
Yesterday I had the chance to speak at the E-Scrap conference held this year in Phoenix. This is one of the leading events held annually that focuses on the issues of electronics recycling. Dell is always eager to engage in forums like E-Scrap that bring together the manufacturing, recycling, non-profit and government influencers of recycling programs and policies. My comments yesterday were largely on both our commitment to responsible recycling and how we manage our programs and on what we’ve...