January, 2008

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  • Direct2Dell

    E3 2013 set the stage for Alienware

    10 Jun 2013
    E3 2013 set the stage for Alienware to launch its new line up of powerful gaming laptops. The new designs mark a departure from the previous generation and take on a bold new form. All three of the laptops share similar design characteristics, such as an anodized aluminum shell and magnesium alloy body. This makes for one tough exterior. They also have smooth, angular lines that will catch all the attention in the room. They also feature a new lighting design that highlights the base of each laptop and streaks of color on the back panels as well. All of the lighting zones are adjustable, including the alien head, based on customer feedback. One unique addition is the touch pad that lights...
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  • Direct2Dell

    Dell Global Services: We’re Listening

    Posted over 5 years ago
    by
    • 11 Comments
    Over the past year, many of our business customers have shared candid feedback through our support specialists and in places like IdeaStorm and Direct2Dell about Dell's technical support solutions. You tell us what we're doing well, and in many cases, what we need to change. I'm here to tell you that we're listening, and we're finding ways to act. You've given us many ideas, and we're taking time to consider all of them. Here are three suggestions that...
  • Direct2Dell

    Dell improves Windows Vista notebook battery life

    Posted over 5 years ago
    by
    • 1 Comments
    When I talk to customers, I get lots of questions about overall performance in Windows Vista —especially in the area of laptop battery life. I saw an idea called Make longer lasting batteries for better portability from IdeaStorm user winoffice on the topic. While Vista brings a number of improvements to the table like enhanced security and graphics, it's a new and sophisticated code stack. We've been working with Microsoft to address some of the factors that impact overall notebook...
  • Direct2Dell

    Dell (PRODUCT) RED Ad Coming Superbowl Sunday

    Posted over 5 years ago
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    • 0 Comments
    For the first time in Dell's history, we will air an advertisement during Superbowl Sunday that focuses on our (PRODUCT) RED systems . If you'd like a sneak peek at what's coming, my good pal and social media tour de force RichardatDELL posted a couple of preview videos on YouTube. This video features some behind the scenes footage, and this one features some insight from Dell's David Clifton and Samuel Bayer, the director of the spot. Update, February 1: It appears we were...
  • Direct2Dell

    Dell Focuses on Selling Products Direct and Through Retail

    Posted over 5 years ago
    by
    • 20 Comments
    Today, we will close 140 Dell Direct Store kiosks in the United States. We're doing this to focus on phone sales, direct orders on Dell.com , and selling products through retail outlets. We started offering Dell systems through retailers about six months ago, and now customers can buy Dell desktops and laptops through more than 10,000 retail outlets worldwide. See the Retail category on Direct2Dell for more blog posts on this topic. This change does not impact Dell Direct stores in Canada...
  • Direct2Dell

    The Grand Opening: Dell Opens Second European Manufacturing Plant in Poland

    Posted over 5 years ago
    by
    • 6 Comments
    Last week I was in Poland taking part in the official opening ceremony of our second European plant in Łódź, Poland. Michael Dell and I were joined by employees, customers, members of the Polish national and local government, international ambassadors and media for the event. The facility in Łódź represents a significant investment from Dell and its suppliers and signals our commitment to growing our presence in the Central and Eastern European and Scandinavian markets. Locating...
  • Direct2Dell

    Planting Trees in East Texas

    Posted over 5 years ago
    by
    • 2 Comments
    The Dell ReGeneration Team was in Liberty, Texas, today to dedicate 158 acres of forestland that, over time, will sequester more than 63,000 tons of carbon dioxide. The project is part of our Plant a Tree for Me and Plant a Forest for Me programs and resides within the Trinity River National Wildlife Refuge . Dell joined The Conservation Fund , Travelocity , NBC Universal and U.S. Fish & Wildlife Service (USFWS) in what the Southwest Regional Director of the U.S. Fish & Wildlife Service described...
  • Direct2Dell

    Dell Adds the NVIDIA 8800M GTX with Dual SLI Technology to the XPS M1730 Gaming Notebook

    Posted over 5 years ago
    by
    • 177 Comments
    Update: 1/29— My apologies... I published this at 6am, but meant to publish it here on the Direct2Dell home page. I imagine many enthusiasts have read articles about NVIDIA's mobile graphics card in places like Anandtech , Crave , HotHardware and others. As of today, we're offering customers in the United States the option to order the mobile SLI version of the 8800M GTX in our XPS M1730 notebook . The same graphics card option will soon be available to customers in EMEA and APJ...
  • Direct2Dell

    Dell Completes EqualLogic Acquisition

    Posted over 5 years ago
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    • 3 Comments
    Today we completed the EqualLogic acquisition, a leading provider of high-performance storage area network ( SAN ) solutions designed for virtualization and ease-of-use. The purchase extends Dell's leadership in simplifying IT for customers. Customers face extreme challenges with data growth. Storage solutions that use existing infrastructure, install in minutes not days, manage themselves, can grow easily as needs increase and plug into the virtualized IT ecosystem will help businesses with...
  • Direct2Dell

    Small Business Advice.TV turns its attention to people

    Posted over 5 years ago
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    • 0 Comments
    What’s commonly regarded as a company’s No.1 asset? – its people. In our latest edition of www.smallbusinessadvice.tv presenter Sean Walsh was joined by Martha Lane Fox, entrepreneur and co-founder of lastminute.com in 1998 and Sian Harrington, Editor from Human Resources (HR) magazine for a fascinating discussion and debate. Topics covered included best practice management skills, motivation techniques, change management and flexible working policies. Pick up some great hints...
  • Direct2Dell

    Dell Joins Microsoft and (PRODUCT) RED in the Fight Against AIDS in Africa

    Posted over 5 years ago
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    • 8 Comments
    You've probably seen some of the reaction about this in places like Gizmodo , and now I can confirm it. Today, we're making it easy for Dell customers who want to make a difference. Anyone who wants to join us to fight AIDS in Africa can do so by purchasing any of our (PRODUCT) RED-branded PCs. For Dell, this initiative represents an important step in our ongoing commitment to fight the spread of HIV around the globe. Dell (PRODUCT) RED products are all distinguished by bright red accents...
  • Direct2Dell

    Dell Ubuntu on M1330

    Posted over 5 years ago
    by
    • 1 Comments
    As the votes and comments on IdeaStorm continue to grow, Dell is still listening to the customer feedback on Linux. Today we announced that customers in Germany, United Kingdom, France and now Spain will be able to purchase Ubuntu Linux 7.10 on the M1330, in addition to the Inspiron 530n. IdeaStorm members miceagol , technikal , and piratehead contributed great ideas on how Dell could improve its Ubuntu offerings by recommending a clean install on a lighter system with better specs. Thanks to...
  • Direct2Dell

    Ubuntu 7.10 on the XPS M1330, Ubuntu Coming to Customers in Spain

    Posted over 5 years ago
    by
    • 153 Comments
    Since we've began offering Ubuntu on some consumer systems, two clear areas of feedback from the IdeaStorm community and Direct2Dell readers have been: offer Ubuntu on more hardware , and offer it worldwide .This Ubuntu-related post is still the third most commented post in Direct2Dell's history-many of the 654 comments are asking for it in more countries. Now Ubuntu 7.10 is making it's way to our XPS 1330 laptop and Dell will begin offering Ubuntu in Spain. Starting today, customers...
  • Direct2Dell

    XPS One Gets (RED)

    Posted over 5 years ago
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    • 0 Comments
    Saw that John Markoff mentioned this in the Davos Diary earlier today. It's true, we're working with Microsoft and Product Red to offer the XPS One in a slick red color, along with other products. More red details coming later this week,
  • Direct2Dell

    Corollary to Moore’s Law: Power & Cooling Claims

    Posted over 5 years ago
    by
    • 0 Comments
    Note from Lionel: 1/22: This post was originally published earlier this morning, and it was supposed appear on the Direct2Dell home page. Due to a publishing error, it only appeared in the tagged categories. Fixing that now... "We plan to slash energy consumption in our PCs by 25 per cent by 2010!" I wanted to continue the conversation around this idea. [See my previous blog post.] These kinds of claims sound great, don't they? But do they really qualify as innovation, or more importantly...
  • Direct2Dell

    New PowerEdge M-Series Blade Servers From Dell

    Posted over 5 years ago
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    • 12 Comments
    After talking to several folks here at Dell, I can say that we have a lot of folks who are excited to bring the PowerEdge M-Series modular blade servers to market, along with a new 10U enclosure. Building on the PowerEdge 1955 blade system that InfoWorld recently named Best Blade Server System of the Year , Dell focused much attention on energy efficiency, I/O flexibility and usability in designing the new M-Series system. The 10U PowerEdge M1000e enclosure supports up to 16 PowerEdge M600...
  • Direct2Dell

    Notebook Tingle Revisited

    Posted over 5 years ago
    by
    • 32 Comments
    Let me be clear on this—your computer should never give you an electric shock. If you ever experience an electric shock from your computer — or even suspect you have — please disconnect your system and contact us or your utility company immediately. An electric shock is a far different than a tingling from touch currently associated with a two-wire notebook power adapter. That tingling has recently become the topic of conversation again. Yesterday, CNET's Crave UK blog reported that some...
  • Direct2Dell

    Show Us the Meaning of Green on Facebook

    Posted over 5 years ago
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    • 0 Comments
    A couple of days ago on ReGeneration.org , we called on Facebook Graffiti artists to illustrate their thoughts on the meaning of ‘green.' We'll be accepting entries through January 22, at which time Facebook users from across the world will vote on their favorite entries (the entries with the most votes will go to a panel of judges who pick the winners). The winner of the ‘ Best Overall' category will receive a Dell 22" ultrasharp widescreen flat panel monitor . Select...
  • Direct2Dell

    Folding@Home: Helping to find cures for disease

    Posted over 5 years ago
    by
    • 23 Comments
    Many of you have heard of Distributed Computing and are aware of its benefits. Stanford University's PandeGroup Folding@Home project is a great example of this model. Here's how it works: people throughout the world download and run software to band together, to find the cause and cure for diseases such as Alzheimer's disease , Huntington's disease , Cancer , Parkinson's disease and others. Alzheimer's alone affects more than 5 million Americans. It afflicts one in eight people 65 and older and...
  • Direct2Dell

    First Guest D2D Blog Post from the Community

    Posted over 5 years ago
    by
    • 6 Comments
    A while back, Jeff (otherwise known as CHSIsupplier ) from the Dell Community Forum contacted me to ask if I write a blog post about Stanford University's Folding@Home distributed computing project both to raise awareness and to help them add members to Team_XPS. I thought it was a great idea. Team_XPS is made up mainly of XPS system owners who have gathered on the forum to rally support the Folding@Home project. After reading some of the background that Jeff shared, and doing some research on...
  • Direct2Dell

    LCD Lines: Common Causes

    Posted over 5 years ago
    by
    • 76 Comments
    Back in April last year, Lionel blogged about a vertical line issue that could potentially affect customers who own 17" Inspiron 9200, 9300, and XPS Gen 2 notebook LCDs. After engaging our engineering and product group teams, as well as the LCD manufacturer, to investigate and isolate the cause of this issue, we narrowed the problem down to a specific part within a certain date range. During that research, we found that the part may also affect the Inspiron 6000, 8600, Latitude D800, D810...
  • Direct2Dell

    Waiting for greener computer technology tomorrow, or can you get it today?

    Posted over 5 years ago
    by
    • 7 Comments
    Greener technology has certainly been in conversations lately, and all the big computer companies are talking about it. Some companies have even made news about more efficient power supplies. They are looking to increase power efficiency to 85% by 2010. In the not too distant past, many power supplies were running in the 65% to 70% efficiency range. What is curious about this "news" is that today, power supplies - at least the ones Dell is using - are already running about 80% to 85%. By...
  • Direct2Dell

    Real Life and Second Life Come Together Via the Twitterverse

    Posted over 5 years ago
    by
    • 3 Comments
    While the flurry of activity that is the Consumer Electronics Show has passed, there are still some great stories to come out of it. I was there for two entire hours myself, thanks to a " Planes, Trains and Automobiles " type of experience getting to Vegas. Although, instead of an obnoxious guy hanging with me, I had my Twitter friends. The point of my visit was to set up a mixed reality event between Second Life and Real Life to launch our new Crystal monitor . Crystal is a product for the creative...
  • Direct2Dell

    Dell & Best Buy: How Does Service and Support Work?

    Posted over 5 years ago
    by
    • 16 Comments
    Yesterday evening, Dell had an open store event at local Best Buy locations in Round Rock and Cedar Park. I dropped by to take a look at some of the systems we'll be selling there like the XPS One , the XPS M1330 notebook, the Inspiron 1420 and the Inspiron 530 desktop . It was a little strange (but good) seeing Dell systems sitting right beside competitive systems in the store. In an earlier post about Best Buy, I mentioned that I would clarify how service and support works. Here goes.. ...
  • Direct2Dell

    Tech Support Selling: What's Going On?

    Posted over 5 years ago
    by
    • 34 Comments
    I saw that the Consumerist recently published a post that features an e-mail from someone who claims to be a Dell tech support specialist. I couldn't confirm if he was based on the information that's there, but the point of the post is questioning whether Dell technicians are selling things to customers. I talked to a few folks to find out what's happening, and here's the deal. Starting a few months ago, we did a small pilot on a concept we call Total Solutions with a group of...
  • Direct2Dell

    Changes in IdeaStorm... and Beyond

    Posted over 5 years ago
    by
    • 9 Comments
    I saw that Caroline published an important post in the IdeaStorm category . I'm linking to it because it's some important stuff that I want to be sure the full Direct2Dell audience sees—that's why I'm publishing this on the main home page. I wanted to take a minute to say thanks to Caroline for all the awesome work she's done on IdeaStorm. She did a great job moving things forward, and she's a big reason that IdeaStorm continues to thrive... I know she put in some long hours on a regular basis...
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