August, 2007

Direct2Dell

The Official Dell Corporate Blog
  • Inspiron Notebook Product Delays

    Thanks to all of our customers who continue to wait for your orders despite the delays. We apologize for the frustration that they have caused all of you. I know that many of you have seen the blog posts about the XPS M1330 delays , but many customers...
  • XPS M1330: What's Going On?

    Since my last post , many of you made it clear that you want us to share more details about what's going on with the XPS M1330 . I want to apologize for the frustration that these delays are causing you. I understand that no amount of explanation...
  • U.S. Mail Order Rule & My Order Status

    Understandably, I'm getting lots of comments and direct e-mails related to delays of XPS M1330 notebooks, Inspiron and Latitude notebooks, and some of our Vostro products. I want to apologize to all of you for the frustration these delays are causing...
  • XPS 700 Motherboard Exchange: Order Confirmations

    I've been getting comments from several customers like who have submitted their orders and have not received a response. Wanted to clarify how the process works, and the easiest way to illustrate it is to break it down into two main groups: Customers...
  • XPS 700 Motherboard Exchange Program Update

    Thanks to all of you for your strong support of the XPS 700 Motherboard Exchange Program . Due to overwhelming global demand of the program, we need to order more components for hardware kits to support the demand. What this means is that we are able...
  • XPS 700 Motherboard Exchange Program is Here

    Sorry for the delay. I know this date has been a long time coming for many of you. We're finally here. If you are an XPS 700 or XPS 710 customer interested in this program, here's the URL you've been waiting for: www.XPSUpgradeProgramDell.com ...
  • Linux for Consumers in the U.K. France, and Germany; Dell/Red Hat Solutions & More

    I hinted at this before , but today, it's official: Dell announced that consumers in the United Kingdom, France and Germany can order an Inspiron E1505N 6400 notebook or an Inspiron 530N desktop with Ubuntu 7.04 pre-installed. Update—8/8, 11:30PM CDT...
  • XPS 700 Motherboard Exchange: What to Expect

    As most of you know, the XPS 700 Exchange Program is coming tomorrow . Thanks to all of our XPS 700 and 710 customers who have stuck with us through the journey since last year. Update, 8/13: The link for the XPS 700 Exchange Program is now live: ...
  • Dell Q2 Preliminary Results Released

    Folks who read Direct2Dell pretty regularly know I am not an Investor Relations person. That means I will not be commenting on financial results. I just wanted to make this information available to people who are expecting it. --Lionel DELL REPORTS...
  • How to Get Ready for the XPS 700 Exchange Program

    Update, 8/13: The link for the XPS 700 Exchange Program is now live: www.XPSUpgradeProgramDell.com We're just a few days away from the XPS 700 Motherboard Exchange program. I've been getting lots of e-mails and comments from XPS 700 and 710 customers...