June, 2007

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  • Direct2Dell

    Dell Solution Center Network Expands in Australia and U.S.

    17 May 2012
    Dell’s focus on helping our customers “Do More..” was reinforced over the last two weeks as we opened new “Solution Centers” in Sydney and New York City. Interest in these two centers has been huge since we first announced these locations and we already have numerous engagement requests from customers and partners who want to see and test how Dell solutions can meet their unique requirements. Each center was launched with an event attended by customers, alliance partners, channel partners and media. In New York, we were also delighted to meet with several industry analysts. Our guests were invited to tour the centers and experience a diverse range of industry...
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  • Direct2Dell

    Yours is Designed for the Environment

    Posted over 5 years ago
    by
    • 12 Comments
    This has been an exciting month at Dell, not only because we launched some new notebooks, desktops and workstations, but also because we made great progress toward our commitment to become the greenest technology company on the planet. We expanded our ‘ Plant a Tree for Me’ program to Europe, launched a global zero-carbon initiative and announced a new company policy that requires primary suppliers to report CO2 emissions data during the quarterly business review process. We also started a new...
  • Direct2Dell

    Ubuntu on Two New Inspirons; Update from the Linux Live Expert Forum

    Posted over 5 years ago
    by
    • 28 Comments
    Since yesterday's launches, Direct2Dell readers like Concerned asked what we are doing to offer OS choice on the new products. From a Ubuntu perspective, we're now offering Ubuntu 7.04 to customers in the United States on the Inspiron 1420N notebook and the Inspiron 530N desktop . Both are available for order now at www.dell.com/open . Since these are new systems, it usually takes us a bit of time to ramp production. Because of that, we expect to ship these new systems by the middle of next...
  • Direct2Dell

    New Inspiron Notebooks: Your Choice of Color, Wireless Connectivity, Integrated Cameras & More

    Posted over 5 years ago
    by
    • 188 Comments
    Know many of you have already seen some of the details , but earlier this morning we officially introduced a whole bunch of Inspiron notebooks at a launch event this morning at Macy's Herald Square in New York. For those who are interested, you can view a recorded version of the webcast from this link a bit later today. We're also hosting launch events today Spain, Japan, China, Singapore, Australia and India. There's five Inspiron notebooks in all: three Intel-based ones, and two...
  • Direct2Dell

    XPS M1330: A Sign of Things to Come

    Posted over 5 years ago
    by
    • 80 Comments
    Several of you have already seen the stories in Engadget , but now I can share all the details of our XPS M1330 . As many of you know, I've been here at Dell for a long time. Having seen my share of products (and product launches), it's been a long time since I've seen the kind of internal excitement we're seeing so far with the XPS M1330. Typically, I'm a desktop guy, and I definitely want one of these. What's the reason for the excitement? The thin and light design. It's less than an inch thick...
  • Direct2Dell

    More on the XPS M1330

    Posted over 5 years ago
    by
    • 35 Comments
    If you're interested in this product, bet you've already seen the design-focused blog entry and vlog on the XPS M1330 . A few performance-related things that this sub-4 pound notebook supports are: Intel Core 2 Duo processors up to 2.4GHz An optional 32GB SSD drive Regular hard drive capacities up to 250GB HDMI, Firewire, USB ports Optional for NVIDIA's GeForce Go 8400M GS discrete graphics card with 128MB. In this vlog, Matt Jorgensen provides a good overview of the features...
  • Direct2Dell

    New Inspiron Desktops, Widescreen Displays

    Posted over 5 years ago
    by
    • 70 Comments
    Today, we're launching four desktop models overall : two Intel-based ones and two AMD systems. The Inspiron 530 and 531 are the larger minitower versions. The 530 supports a variety of Intel processors up to the Core 2 Duo, and the 531 supports several AMD processors up to Athlon 64 X2 dual-core processors. Both support optional wireless 802.11g internal network cards. Bluetooth 2.0 technology is integrated into the optional 13-in-1 card reader. With these add-ons, customers can use a wireless...
  • Direct2Dell

    Making Support Easier Through Dell Support Center

    Posted over 5 years ago
    by
    • 84 Comments
    If you wanted to find the address for a restaurant in another city or locate the closest bookstore, you’d probably look online. For a lot of folks, the Internet is the first place they look for the name, address and telephone number of businesses and services. It's easy and it's quick. Update, 12-6: Some of you have reported errors with earlier versions of Dell Support Center . I just posted more details on how to uninstall and reinstall Dell Support Center . I hope this helps any of you who are...
  • Direct2Dell

    Parts & Upgrades For Your Dell

    Posted over 5 years ago
    by
    • 18 Comments
    It's pretty common these days for customers to want to add components to systems they purchased: more RAM, a bigger hard drive, a faster graphics card, etc. However, a lot of customers have a hard time narrowing down the parts they need. To help with that process, today we launched a new Parts & Upgrades section on the United States website. Home Users can check it out here and small business customers can either click here or go directly to www.dell.com/upgrades . Click on the screenshots below...
  • Direct2Dell

    Unlocked Nokia Phones on Dell.com

    Posted over 5 years ago
    by
    • 2 Comments
    I saw some discussion about this on the Roam4free blog on a post by Pat Phelan. I don't have a lot of details but, it's true—we are offering unlocked phones by Nokia on Dell.com . We also offer the Pharos GPS unlocked phone as well. Check out this link .
  • Direct2Dell

    XPS 720 Hardware Kit: What to Expect

    Posted over 5 years ago
    by
    • 89 Comments
    I mentioned last week that I would post pictures of the hardware kit. This is what you will receive when you place your order. Thanks to Chris M. for heading down to our Parmer campus to take the shots. I've seen some chatter where some customers are concerned about parts we'll use in the hardware kit. I will say this: all parts will be new—including the mobo. There are no refurbished parts in the hardware kit. Update, 8/13: The link for the XPS 700 Exchange Program is now live:...
  • Direct2Dell

    Talk with Linux Experts from Dell & Canonical on June 27

    Posted over 5 years ago
    by
    • 6 Comments
    Want to know more about Ubuntu on Dell? Next week, we'll be hosting a live thread session that features two key folks behind Dell's recent Ubuntu initiative . Tune into this thread on the Linux Community site on Wednesday, June 27 at either 8am - 10am CST or 8pm - 10pm CST to join the conversation. Here's some background on both: Ben Collins has been a Debian developer for 10 years, and served as Debian Project Leader . During this time he has worked on many Open Source projects, including...
  • Direct2Dell

    More Systems Now Part of Vertical Line Issue

    Posted over 5 years ago
    by
    • 324 Comments
    Update: January 16, 2008— Mike Bukowski, a Technical Analyst from our Dell Customer Advocate team recently published a post that discusses other potential causes of vertical lines on notebook displays. In April, I blogged about vertical lines appearing on some of Dell’s notebook LCDs. At that time, we found that a small number of 17” LCD displays shipped with Dell Inspiron 9200, 9300 and Dell XPS Gen 2 notebooks may develop a one-pixel wide vertical line may develop across the...
  • Direct2Dell

    Dell & Bloatware, 2007

    Posted over 5 years ago
    by
    • 51 Comments
    I remember writing my first blog post on this topic in the early days of Direct2Dell. Lionel told me that it was one of the most popular posts back then, and I know there continues to be a lot of chatter about bloatware in blogs and mainstream media articles— Wacky Chap and eWEEK articles are recent examples. It's popular on IdeaStorm as well: user carpevis submitted Preinstalled Software Must Be Optional idea just a few days after IdeaStorm came into being and it's still high up on the front page...
  • Direct2Dell

    Dell & Bloatware, 2007

    Posted over 5 years ago
    by
    • 0 Comments
    I remember writing my first blog post on this topic in the early days of Direct2Dell. Lionel told me that it was one of the most popular posts back then, and I know there continues to be a lot of chatter about bloatware in blogs and mainstream media articles— Wacky Chap and eWEEK articles are recent examples. It's popular on IdeaStorm as well: user carpevis submitted Preinstalled Software Must Be Optional idea just a few days after IdeaStorm came into being and it's still high up on...
  • Direct2Dell

    Preinstalled Software Must Be Optional And No Extra Software Option

    Posted over 5 years ago
    by
    • 1 Comments
    Thanks to the folks in the IdeaStorm community who have weighed in over the last few weeks and months on the issue of pre-installed software – since we launched IdeaStorm, there has never been a shortage of conversation about "bloatware" here! Well we've recently taken action on your feedback on this topic, and we’re working toward giving customers more choice in the amount and type of software that is preinstalled on their systems at the time of purchase. Here’s a...
  • Direct2Dell

    Dell's 23 Confessions

    Posted over 5 years ago
    by
    • 139 Comments
    Now's not the time to mince words, so let me just say it... we blew it. I'm referring to a recent blog post from an ex-Dell kiosk employee that received more attention after the Consumerist blogged about it , and even more still after we asked them to remove it . In this case, I agree with what Jeff Jarvis had to say: instead of trying to control information that was made public, we should have simply corrected anything that was inaccurate. We didn't do that, and now we're paying...
  • Direct2Dell

    Design & Form Factor

    Posted over 5 years ago
    by
    • 0 Comments
    You’ve told us here on IdeaStorm that you want style, self expression, and services to make your Dell experience more personal, more meaningful… and easier. And so we’ve been hard at work using your feedback to improve the design of our consumer notebooks and desktops. And certainly, we’ve done that with our new line of feature-packed and eye-catching consumer systems unveiled today. Many in the community have posted their design ideas and comments to the “ Design...
  • Direct2Dell

    Joining the National Minority Supplier Development Council's Mission to China

    Posted over 5 years ago
    by
    • 0 Comments
    A couple of weeks ago, Worldwide Procurement hosted a Global Citizenship Workshop in Shenzhen. This week we are back in China working on another supplier development: the National Minority Supplier Development Council’s (NMSDC) Mission to China. NMSDC is focused on helping U.S. minority suppliers gain market information and experience business development knowledge in order to expand business opportunities. Dell is one of the group’s leading members. Earlier this year, China Association...
  • Direct2Dell

    Dell XPS 720 Red System; Details About the XPS 700 Exchange Program

    Posted over 5 years ago
    by
    • 61 Comments
    Today, we're launching the air-cooled version of the XPS 720 red chassis in the United States and Canada. More importantly though, wanted to take a few minutes to shed some light on what customers can expect from the upcoming XPS 700 Exchange program. Lots of you are asking when we will launch it. Unfortunately, I can't have specific dates I can share at this point, but know that we're working as quickly as we can to ensure that the XPS 700 exchange program is a good experience for all of you...
  • Direct2Dell

    Interest in Linux Outside the United States

    Posted over 5 years ago
    by
    • 20 Comments
    If you spend any amount of time on Direct2Dell and IdeaStorm , it's pretty obvious that Linux is a popular topic. On IdeaStorm, Linux and open source-related ideas are commonly some of the most popular ones. Currently the Sell Linux PCs Worldwide idea by ergo and Dell Ubuntu for Europe by yesmathew are near the top of the front page of IdeaStorm. In other words, they are recently popular ideas. On the blog, Linux posts related to our recent commitment to offer Ubuntu are the top 4 most viewed...
  • Direct2Dell

    Climate Savers Computing Initiative

    Posted over 5 years ago
    by
    • 3 Comments
    Today, we were part of the launch a new industry coalition called Climate Savers Computing Initiative . Dell will be one of the leaders of this group which will drive energy-savings measures for desktop and notebook computers as well as servers. Intel , Google , EDS , EPA , HP , IBM , Lenovo , Microsoft and the World Wildlife Fund are all part of this initiative. Together, the group has set targets for efficiency of power supplies and motherboards, as well as power-management targets. Update 6...
  • Direct2Dell

    More Details on Wal-Mart, Adding Sam's Club Soon

    Posted over 5 years ago
    by
    • 13 Comments
    Yesterday, we started selling Dimension E521 desktops in more than 3,000 Wal-Mart stores in the United States, Canada and Puerto Rico. Later this week, we will be selling the Dimension E521 desktop and the Inspiron 1501 notebook through almost 600 Sam's Club stores across the United States. The press release contains configuration and pricing details for these systems. Later in the summer, we will start to offer a Dell notebook through Wal-Mart as well. This has been a heated topic among Direct2Dell...
  • Direct2Dell

    Come Rock the Ark in Second Life

    Posted over 5 years ago
    by
    • 1 Comments
    You may or may not have noticed a new banner in the rotation of the Dell.com home page this week that mentions the upcoming movie Evan Almighty. I'd encourage you to check out the page it links to because it's much more than just a simple product placement announcement. Dell and Universal Studios share many of the same views on environmental responsibility and are coming together through this movie to make it easy for you to get involved, as well. Evan Almighty is the first major motion picture...
  • Direct2Dell

    EPEAT Gold

    Posted over 5 years ago
    by
    • 3 Comments
    In March, David Lear blogged about the benefits of the Electronic Product Environment Assessment Tool (EPEAT ), a procurement system that helps purchasers in the public and private sectors evaluate, compare and select products based on environmental attributes. With our Latitude D630 , we’re building on our previous efforts to become the first in the industry to offer a global EPEAT Gold notebook. This means we’re meeting each of the 23 required criteria and 75 percent of the optional criteria...
  • Direct2Dell

    Extended Warranties on Ubuntu Systems Back Soon

    Posted over 5 years ago
    by
    • 27 Comments
    Recently, folks like Slashdot and others reported that we are no longer offering extended warranties or CompleteCare on Ubuntu-based systems. User johnnyk submitted an idea on IdeaStorm asking us to bring back warranty options for these systems. The short answer—we will soon. Here’s the deal: due to an ordering system glitch over the weekend, we inadvertently removed the extended warranty and CompleteCare options associated with Ubuntu systems from the configurator on Dell.com We’re working to...
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