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  • Inspiron Notebook Product Delays

    Thanks to all of our customers who continue to wait for your orders despite the delays. We apologize for the frustration that they have caused all of you. I know that many of you have seen the blog posts about the XPS M1330 delays, but many customers...
  • XPS M1330: What's Going On?

    Since my last post , many of you made it clear that you want us to share more details about what's going on with the XPS M1330 . I want to apologize for the frustration that these delays are causing you. I understand that no amount of explanation...
  • Dell to Offer Ubuntu 7.04

    In February when Dell launched IdeaStorm as forum for customers to contribute ideas for product offerings, we received overwhelming feedback that customers wanted Linux on desktops and notebooks. As part of an overall effort to update our Linux program...
  • Dell to Expand Linux Options

    Your feedback on Dell IdeaStorm has been astounding. Thank you! We hear your requests for desktops and notebooks with Linux . We’re crafting product offerings in response, but we’d like a little more direct feedback from you: your preferences, your desires...
  • Potential Vertical Line on Certain 17" Notebook Displays

    Update: January 16, 2008— Mike Bukowski, a Technical Analyst from our Dell Customer Advocate team recently published a post that discusses other potential causes of vertical lines on notebook displays. Earlier this year, members of our Customer...
  • Dell Tablet PC

    There's been some chatter about a Latitude Tablet PC coming from Dell. Check out what Jeff Clarke has to say. Update: 12/10— I just posted new details about the Latitude XT here. More information coming tomorrow. Update: 12/11— Glenn just published...
  • More Systems Now Part of Vertical Line Issue

    Update: January 16, 2008— Mike Bukowski, a Technical Analyst from our Dell Customer Advocate team recently published a post that discusses other potential causes of vertical lines on notebook displays. In April, I blogged about vertical lines...
  • Dell, DPC Latency, and You

    Update from Lionel: Below is John's original post on the topic of DPC Latency. Here is John's second post where he outlines the fix. To centralize the discussion, I closed comments on this post. If you have comments, please leave them at the updated...
  • Dell Vista Upgrade Kits Begin Shipping, SoundBlaster Audigy MB Software Update

    Direct2Dell readers like and George have reported that their Vista upgrade disks will be shipping soon. The Vista express upgrade kits started shipping this week and will ship in a first-in-first-out order. You will receive two DVDs: one for the Vista...
  • Dell Order Delays

    We’re seeing some online activity in blogs , forums and from customers on Twitter like @kevincully and @dstxus reacting to order delays. Especially at this time of year, we are sorry for the frustration. The reality is that we are seeing increased...