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  • Blog Post: Conference Call with Dell Services President

    Today, Steve Schuckenbrock , President of Dell Services, held a call to discuss Dell's Services strategy with analysts and investors. The call was hosted by two industry analysts, Toni Sacconaghi and Rod Bourgeois, of Sanford Bernstein. Steve explained how market forces are placing extreme demands...
  • Blog Post: Dell Equity Analyst Meeting – Day 1

    Today, 250 equity analysts and institutional investors joined us in Round Rock for Dell's equity analyst meeting. These meetings, which are available via live webcast , serve two important purposes. First, they give this audience and all of you an opportunity to hear directly from Dell's senior...
  • Blog Post: Dell Global Services and the Services Supply Chain

    Thanks for joining us on Dell Shares. I recently sat down with Steve Schuckenbrock, President of Dell Global Services and CIO, to get some more insight into our services business. Our discussion focused around what we're doing with cloud services and remote infrastructure management. We also...
  • Blog Post: Dell Completes MessageOne Acquisition

    Dell today announced the completion of its $155 million acquisition of MessageOne. Steve Schuckenbrock, SVP and President, Global Services and CIO, wrote a blog covering today's close of MessageOne and its context within a broader services strategy. In the post, Steve discusses our move towards a...
  • Blog Post: Perot 1yr Anniversary

    One year ago today, Dell launched a new phase in the company's history with the creation of Dell Services combining the capabilities of Perot Systems and Dell. This combination broadened Dell's portfolio of services capabilities and offerings, deepened domain knowledge in several key industries...
  • Blog Post: Year-End Review on Enterprise Strategy

    As we approach our fiscal year-end, we'd like to reflect on activities that occurred over the past year and how it ties to our overall strategy. Dell is transforming to a more solutions oriented company focused on efficient enterprise solutions that will provide cost savings and optimal efficiency...
  • Blog Post: Dell ProSupport Enterprise Suite

    As you know from our recent Q1 results, our Services business grew 2% Y/Y driven in part by 2% growth in our support and deployment business. The support and deployment business has been able to partially mitigate the decline in hardware unit sales by increasing the attach rate on support offerings as...
  • Blog Post: Dell's Services Strategy

    We have been getting a lot of calls and questions today. Many are wondering about Dell's services strategy, especially in light of the news in the tech industry today . In fact, many of our customers enjoy the benefits of the partnership between Dell and EDS and we look forward to meeting their needs...
  • Blog Post: Jeff Clarke, Vice Chairman, Technology and Operations, Discusses Progress on $4B Cost Initiative

    I recently sat down with Jeff Clarke, Vice Chairman, Technology and Operations , to discuss a range of topics that have received investor attention including: Declining Client ASPs in the commercial customer business Desktop and mobility virtualization Progress on our $4 billion cost initiative...
  • Blog Post: Launching Windows 7 – Will it generate an upgrade cycle?

    As we meet with investors, we have been getting a lot of questions about a pending corporate upgrade cycle and whether Windows 7 will be a catalyst for PC demand. First, let me say that we're very excited about the Windows 7 launch next week. Dell is one of Microsoft's biggest OEM partners...
  • Blog Post: Dell’s Planned Acquisition of MessageOne

    E-mail has become one of the most ubiquitous and critical applications in business today; it can impact revenue, productivity, and a company's reputation. Due to increased regulatory and business requirements, e-mail management--including measures for compliance and disaster recovery--is now more...
  • Blog Post: Dell Services President, Peter Altabef, Discusses Dell Services Opportunity and Perot Integration

    I am pleased to have Peter Altabef , President of Dell Services, join us on Dell Shares to provide his views on the overall IT services opportunity, our new services organization, our approach to providing services, and the financial impact of the Perot acquisition. I strongly encourage you to read...
  • Blog Post: Dell's Competitive Position in Blades

    Last week, we achieved yet another milestone in enterprise computing with the launch of our latest enterprise solutions - including our 11th generation PowerEdge servers, a new EqualLogic storage product, and new systems management capabilities. These offerings are specifically designed to help our customers...
  • Blog Post: Dell Announces Intent to Acquire SecureWorks

    This morning we announced Dell’s intent to acquire SecureWorks , which is a global recognized provider of information security services. Dave Johnson , Senior Vice President of Corporate Strategy, and Peter Altabef , President of Dell Services, joined us on Dell Shares to provide background on...
  • Blog Post: Dell Storage Portfolio - EqualLogic PS Series

    Data is generated at a faster rate than ever before and the need to manage this data efficiently is extremely critical. Also, with heightened regulations, enterprises are required to store more data for longer periods of time, which also increases the demand for storage capacity. Based on this massive...