Update (January 15, 2011): To centralize the conversation, I'm closing the comment threads on earlier Dell Streak blog posts. If you would like to comment or ask questions regarding #dellstreak, please see the latest Dell Streak blog post.
Based on the strength of the number of pre-sales registrations for Dell Streak, we know there's a lot of you out there in the United States and beyond who are excited about the device. You've made Dell Streak the most successful pre-sale we've ever offered, and we appreciate that. As I've mentioned before, in my 16 years at Dell, I've not seen (or heard) this level of buzz around a Dell product. Thanks to each of you for that.
We know many of you have been waiting for more details about Dell Streak. I'll share those when I can. There are many pieces that need to fall into place to release a product like this, and the reality that we need more time to work out some things before we can share the details that many of you are waiting for.
That said, there are a few points I can clarify now:
We will continue to offer the pre-sale to customers in the United States this week at Dell.com/mobile. Clicking on the image below will take you to the Dell Streak pre-sale page. See my post from last week for a bit more clarification on how the process works. See our latest tablets here.
I confirmed a few other #dellstreak pre-sale things via Twitter last week:
And if you'd rather watch a video, here's one of Kevin Andrew from the Dell Streak development team. He discusses these things in a bit more detail. On a side note, we did not realize that the close up shot of the Dell Streak running eclair did not show up clearly until after we had finished. I asked Kevin to take a picture of it. That picture is underneath the video.
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will you guys ever release a T-mobile version??
will it come unlocked??
Lionel - Can you please comment on how this will be subsidized thru AT&T. I already signed up for the pre-order, but I don't want to end up purchasing it at an unlocked price, and then find out shortly after it will be subsidized via AT&T plan. This has been the most important question to me, and I'm sure many others. Thank you.
Lionel...thanks for all....but, WE NEED PRICES OF DELL STREAK LOCKED AND UNLOCKED!!!!!!!you do not forget now on the market as there are other excellent options like Samsung Captivate, iPhone 4G, etc, etc.
Thank you again.
Thank you for the information. With "many pieces that need to fall into place to release a product like this", does Dell still plan to release the phone this month?
Thanks in advance,
I think a lot of people share my frustration about the lack of Streak news. Does Dell still plan to release this device by the end of July as promised? When will we get pricing information for AT&T? I think it would be very unfair to customers to have to make a decision about buying from Dell (Pre-sale) or AT&T without all the facts. There are only a few days until the end of the month. Where are all the commercials? I know communication directives will come down from an executie level and with the strong following for the Streak, people will buy whether you give us information or not. I just feel like Dell is diong a dis-service to our customers by being so closed about this very popular product.
Looking forward to your response.
if they didnt release it by the end of july wouldnt it be false advertising????
Why would you as a major manufacturer give such bad PR about a product that has been no secret for over 8 months. You now say that there will be no T-Mobile compatible version?? Your own product managers went on record as saying that you would INDEED release a T-Mobile compatible version even if not branded or subsidized by the carrier. Were they lying to the general public?? Why have a FCC certified version for the AWS spectrum if you have no plans on releasing it?? Based on the demand for such a device, you must have an idea that a great deal of people would buy it, am I right?? Your company has done a very bad job releasing info to the public about this product, and by not letting the people know that you are now pulling the T-Mobile variant, days before launch... with no apparent offering in the near future... you will have lost a major following of people and in turn created your own bad publicity for a now outdated and soon to be overlooked product. Hopefully, in the future, you will have a more common sense approach on how to handle a product launch!!
I've been following the Dell Streak since I first caught sight of it on a tech blog. Since then I've been hoping that the rumors of a T-mobile certified version were true. Turns out they are not. Too bad, you guys lost a guaranteed sale.
No T-Mobile, no sale. I've been waiting for this since Feb. Dell took far too long to release this and did a poor job of keeping us updated. Here we are, probably on the eve of the pre-order, and I just find out that there will be no T-Mobile 3G, even after FCC clearance. if you planned to sell it unlocked, why on earth would you restrict yourself to AT&T? I was planning on spending $800 with you guys this week with all the accessories....guess I'll spend it on hookers instead.
Even worse, while waiting for this, I put off buying the Nexus One.....The Nexus sold out last week. Thanks Dell.
I'm with "Desmodronic" on this one. I put off buying the nexus one only for it to be all sold out and dell to announce dropping the tmobile variant. this really sucks.
though any news from Dell about Streak is highly appreciated, none of this news is "good news" for Streak fans. neither does it provide "new information" for those who want to buy the device irrespective of carrier info. this is shameful of Dell for letting down it's potential customers by keeping mum on the basic information and doing so for such a long time. all it takes to keep customers interested is to let them in on the progress of the relevant aspects. do you think you are doing a good job at that? if not, why don't you fix it for us?
I've been waiting for the Streak for a very long time and with each passing day I want this device less. With confirmation that there is no support for T-Mobile I don't think I can buy a Streak. I already bought a Samsung Vibrant on T-Mobile which is a cool phone but I was going to take it back and get a Streak but who knows when the Streak is going to be released? And for some reason you guys at Dell have decided to tie your fate to AT&T. There is nothing about AT&T that I want to spend money on and I'm not going to pay for a Streak with a cell radio that I'm not going to use. Wasn't there going to be a wifi only version of the Streak or was that just a rumor?
I'm very excited about the upcoming Streak and I'll explain a bit as to why later. I've been holding out from buying a smartphone (though I've actually tested many available models from the Droid X to the Evo to Samsung Galaxy S US variants). I've got two important questions which will be crucial deciding factors for me:
1. Although you say you won't be supporting T-mobile, the phone is compatible with T-mobile's 3 and "3.5"G networks by the factor of its specs released so far. Thus, will your unlocked version still work on T-mobile's networks (including all data) or will Dell be blocking the phone's ability to work on the network? I want flexibility in knowing that if I change carriers, my phone will still work as good as before if not better.
2. It is clear that Dell has an Eclair (2.1) build of Android working on the Streak. Although the phone is coming with 1.6, I'll be happy to get the phone earlier if I can update to the 2.1 build (even if it is still beta) shortly after getting the phone during the pre-sale (ie. no longer than 1 week after I get the phone). This would make it more bearable to wait for the 2.2 Froyo update. Otherwise the lack of functionality with 1.6 basically kills the deal for me (and from what I've read, many users won't buy the unit - even if they've pre-sale registered like me - unless the OS deal is sweetened either by an immediate over-the-air update and/or given a firm date that is at latest beginning of September for update to Froyo). I'm still keeping my fingers crossed that Dell will deliver, even if that hope is getting pretty slim at the moment.
As for why I'm excited by the phone, it comes from a slightly different angle that I've read so far. For my business use, I need a mobile platform that I can carry around with me to quickly view pdfs and MS Office files like Word and Powerpoint, do simple edits and send them via e-mail to my collegues. E-mail is a must and web-surfing is great too, though this is more for personal need than for business. On most phones, even 4.3" phones viewing these files is difficult and a pretty tedious task with all that zooming and scrolling (and I haven't even touched upon editing). The extra inch of screen real estate really does make a big difference. All the videos comparing the UK Streak version with the iPhone4, Galaxy S, Evo and Droid X show it. Windows mobile is too old and iOS is pretty but is confined to devices which are too small (not to mention hardware problems - I'm a right-handed user and I noticed the problem immediately - the "death grip" is more difficult with larger or much smaller phones as you just don't hold the phone that way - the form factor is largely to blame for the iphone 4's problems) or large enough that I'd just go the rest of the way to my laptop (might be heavier, but weight is less of a factor than size once you surpass 7" for me - a large tablet without true computing horsepower is just a novelty with little practicality in my books). The Streak is still portable and fits in pockets. Finally, on flights I want to be able to read books, papers and watch movies. Here a mobile platform with a larger screen wins (a 7" or larger tablet is nice, but if I want something with size, I just pull out my laptop and use that instead). Somewhat subjective, but speaks to the practicality I think many of us want. This is not a phone/tablet for all - if I wanted just a phone with a few extras, I'd be looking at mainly RIM, Nokia and maybe Motorola. Main thing that is left is for Dell and Google to do is to make this device as efficient as possible in terms of work, play and most of all, energy (as a mobile device, it has to retain good battery life for at least a whole day). I'm not an advocate of faster hardware (higher clocking CPUs and GPUs) at this point as it will most likely come at a large expense of the battery (one look at the laptop space makes this very clear).
given this bubble bursting news, how does one un-register for the pre-release sale?
Well, I'm stuck on ATT anyway with my wife's iPhone, so the T-mobile disappointment doesn't hit me.
I'm very disappointed, however, to hear the "later this year" language for 2.2 instead of "later this summer". I hope that doesn't mean anything and that we'll get 2.2 his summer and not way into the fall.
Also, maybe you meant to reassure us that you're making progress on the updates by showing us a running 2.1 build, but it also feels a little cruel to show us what we can't have for possibly a long time. Is there any chance of an OS beta program so the eager among us can get our hands on these early 2.1 (and later 2.2) builds?
Or, even better, open source Dell's additions so that others can contribute. In the developer chat it was revealed that the OS team is about seven people. That's not a lot for the amount of work to be done. I bet Apple has seven people just designing icons for the iPhone. Building in-house customizations is great and all, but you've got to really commit a lot of resources or it will always be behind, buggy, and possibly lame. If you can't make that kind of investment, let the community help.
I am not a regular poster but this time I feel compelled. Dell has done a poor job with this release. Android 1.6 is not acceptable as well as not allowing the phone to be used with T-Mobile. Where is the incentive to buy one when you are so far behind the others?
Pre-sale is so so so different than having people buying the device.
And if any of you had been lurking around forums all across the web you would have known that there is a unified message from the community not to buy the Streak without an OTA update to at least 2.1.
This is the kind of disconnect that usually destroy great devices. And the Streak will be no different.
Who is going to buy a NEW device with OLD 1.6? You must be out of your mind thinking that AT&T customers will do that over a 2.1 Captivate with 4" screen.
I have been waiting, and waiting and waiting for the Streak to release. And I think I'm done waiting. The reasons have all been laid out in other posts but I'll reiterate:
The lack of information on release date, pricing etc. It's good to build hype but at some point it starts to look a lot like foot-dragging.
The generations-old OS version with (again) no clear information on when upgrades will occur. Given our 6+ months of pre-release experience, how long do you think am I led to believe I will be humping around a 1.6 device?
Limited (one) colours at release. Pre-sales are for the most enthusiastic early adopters. Giving us a Henry Ford-esque colour palette to choose from only serves to drive down interest.
No information on Canadian (or other) releases. I can sign up for the pre-sale, but you won't ship it to me north of the 49th. No information given on how long I would have to wait to be able to get it here.
I like what I've read about the Streak. I've been living with a long-in-the-tooth WinMo 6.1 quasi-smart phone for much longer than I would have liked because I was waiting for the Streak to drop. For the reasons I outlined above, I'm thinking I will have to defect to the world of Apple when it ships the 4 here later this week.
Give me a reason to stick around Dell.
I signed up for the "Pre-Sale", but I will not be buying the Streak.
The delays in getting this to Market, have caused the Hardware to barely meet minimum standards, compared to its Competitor ... and by the time it has 2.2 (now "end of year"?), the Hardware will make it an Antique.
Please do not give up on a Tablet/Phone product after this one fails. Look in the mirror, and see why it failed, and then go back and create a cutting edge product (like the Streak was at the beginning of the year) that incorporates a vanilla OS (either Windows or Android) ... and get it out the door!!!
P.S. have you thought about doing Phones like you do Computers? Dell could create Shells, and the Costumer fills them with what they want ... we choose the Carrier, the OS, the Processor, the Color, etc ... and you just put them together and ship them.
Does anyone think he chose his words to carfully i think upon release it wont support T-mobile but just like in the uk it will release in a week or 2 unlocked and supporting T-mobiles 3g band lets try and stick in there T-STREAKERS im gunna wait for the unlocked version if it does not support T-mobiles 3g im NEVER doing bizz with dell again!!!!!
So if the Streak ships with 1.6, it seems reasonable to assume that based on the recent federal ruling on hacking your device (abcnews.go.com/.../story), we can legally root the Streak and update it to 2.2. You can also legally unlock the device to use it on other carriers (like T-Mobile). Dell would probably void the warranty but hopefully they won't use software upgrades to disable rooted devices. A Streak running Froyo and HTC's Sense UI would be awesome!
Hi Lionel -- when can we expect the Streak to be made available in Canada?
Btw, our friend Dan Frommer is back at his Streakk-bashing activity?
I have to agree with most of the sentiments posted here so far.This has been a strange, disappointing and frustrating product rollout, even more so given the fact that the product has been released already in the UK.
I will likely still buy the Streak if it's actually released in the nxt week or two . However, given that the Streak has merely comparable hardware to products already on the market and software that's outdated compared to the market and yet still can't get released, my confidence in Dell as a company and it's ability to deliver timely support and updates has taken a hit and will certainly play a factor in my decision the longer the release takes.
Wow, a lot of people are really t-'d by the poor showing on the release.
At this point I really have no advice. I'm stuck waiting like the rest, still excited about the device, but not so sure that I'll wait forever. Things are coming to a head and I am going to have to replace my windows phone in the next couple weeks.
What will I replace it with??
I'm not worried about the updates, I'm positive I can work that out later with the help of the xda developers forum. I'm now just worried about actually being able to wait long enough to get a Streak.