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March 12th, 2024 21:55

XPS 8700 diagnostic error message

XPS 8700

XPS 8700

I am running Linux Mint on a 2 TB HD and Windows 10 on a 200 GB HD and a 600 GB HD. My computer suddenly started taking a long time to boot up so I ran a diagnostic. The attached image shows the error message I got immediately. I disconnected all my USB devices except the keyboard and got the same message again. Please help me understand what's going on.

Thanks

7 Technologist

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10.4K Posts

March 12th, 2024 22:28

when you have an old Dell pc and strange boot delay and error try replace cmos battery with a new one and clear cmos settings via mobo jumper.

7 Technologist

 • 

10.4K Posts

March 13th, 2024 03:51

https://dl.dell.com/manuals/all-products/esuprt_desktop/esuprt_xps_desktop/xps-8700_owner's%20manual_en-us.pdf

p.70 cmos battery

p.14 mobo #10 cmos jumper RTCRST

https://www.dell.com/support/kbdoc/en-us/000124377/how-to-perform-a-bios-or-cmos-reset-and-clear-the-nvram-on-dell-systems

March 13th, 2024 02:44

@redxps630​ Thank you.

Can you please walk me through the process?

March 13th, 2024 15:20

@redxps630​ 

Thanks for your prompt response. I will do everything you suggested.

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