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April 10th, 2024 13:40

Prompted for RDP login twice with AVD on ThinOS (remoting disabled)

Installed the AVD plugin on ThinOS 9.3, works fine but unfortunately prompts for login twice. It comes up the RDP login page, user enters their credentials then when trying to launch the RD session it prompts again, with the message of "Remoting Disabled" with AVD at the top of the Error box. 

The user should close the error box and enter their credentials again.

Wyse Managemnt Suite -> v4.1.0.536

Thin OS -> v9.3.1129

Microsoft AVD -> v1.7.1540

Does somebody has any idea?

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710 Posts

April 11th, 2024 13:14

I have seen this when both Azure Common and Azure Classic are enabled in the WMS policy. 

Check Broker Settings, Azure Virtual Desktop Settings, Make sure only "Azure Common"  (armV2) is enabled. 

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April 12th, 2024 15:32

@buffalobound​ Thank you for your feedback.

but we use Microsoft Remote Desktop in WMS policy, so no Azure

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710 Posts

April 12th, 2024 18:31

So sorry I missed that :(

Are you using RD broker or direct RDP connections?

If you are using 'RDP Direct Connection Collection" then make sure you set global broker connections to "None".

If you are using Microsoft Remote Desktop Services as your Broker under Global Broker settings, I have seen this if you are not pointing to the proper name under broker server under Microsoft remote desktop settings, or don't have the proper certificates loaded for your environment.

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