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September 8th, 2023 11:12

Notice from Admin (Disclaimer)

Hi All,

I wondered if any of you could kindly assist with a query?

At our offices, we use Dell Wyse 5070 terminals (and some Dell OptiPlex 3000 terminals).

Since updating the ThinOS from 2211 to 2306, we're seeing an odd behaviour.

On our Wyse terminals, we apply a configuration that first displays a disclaimer screen, which once accepted, then launches a VMware Horizon login prompt. The disclaimer is set in the WMS under the LOGIN EXPERIENCE:

SELECT LEGAL NOTICE FILE - NAME: legal_notice.txt // TYPE: EULA
NOTICE FILE TITLE: <our company name>

We're not sure why it's happening, but whilst walking around the office, we see the occasional Wyse terminal with a blank disclaimer and the title: "NOTICE FROM ADMIN". If you click on accept, nothing happens afterwards, it's just a blank screen. To resolve, we have to restart the Wyse terminal.

Which terminals get impacted is completely random - it happens overnight it seems.

We've logged a ticket with Dell, who asked to test ThinOS 2308 - which we will do.

I just wondered if anyone else had seen this on ThinOS2306, and if you have, do you know why? I've browsed through the Wyse logs, nothing jumps out at me.

Many Thanks.

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