Dell Support Assist 4.0

Question

Version 4.0 updated onto my all-in-one. It didn't work (kept saying I needed to restart). I uninstalled then reinstalled it. 4.0 appeared again. Ditto issues. Uninstalled/reinstalled again. Old version appeared & did not work properly. After 3 days working with Dell Support, told there are several issues with 4.0, especially with all-in-ones (any BTW, that team did not tell the general support team until they pushed). I was told it should work itself out in the next couple weeks. (I now have a mostly functioning older version of SupportAssist).

ThomasAAT · Answer

Version 4.0 is just not working as it should. I had to set all SA related services to manual to prevent them run on startup. With them running my system would micro freeze every 15 minutes. I have my doubts that it will work itself out in the near future. But Dell can surprise.

djmixalot · Answer

Dell certainly can surprise. It surprises me that virtually every version of Support Assist is bugged in some fatal way.

ner0 · Answer

On of the surprises is that it deletes sensitive user data, like your Notepad++ session if you happen to use that software. More on that: SupportAssist v4 cleanup deletes sensitive data

SupportAssist for PCs

Dell Support Assist 4.0