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BIOS 1.14.1 I'm a resident of a retirement village and after one of our residents passed away, his wife decided to use his laptop but he hadn't documented the password. She brought this to me because I can help with simple IT problems. From what she knows, this is an ex-government laptop purchased

I found 1 old post with this same issue; there was no resolution so I am creating a post. I have a used Latitude 5480 that I just purchased. I installed an M.2 SSD, loaded a clean install of Windows 10 Pro and completed all of the updates (no missing devices in Device Manager).  The current B

Is this possible?

when cradled in vehicle the devices lose virtually all connection to the cellular network. we have other devices on the same cellular plan, that will have full bars. when we undock the laptop from the cradle it instantly gains its cellular network back and when we re dock it into the cradle it insta

Today, I received a DELL Latitude 3520. How is the USB-C power adapter plug supposed to be connected to the Latitude's coaxial socket? I don't get it …  

Hi everyone! Today I've bought and tried to install a pair of Kingston KF432S20IB/32 DDR4 3200MT/s (64GB RAM total) to my Dell Latitude 5521. But it didn't start after the installation to my regret. The laptop was only blinking with 2,5 "Invalid Memory Installed" LED error and nothing more.Could an

Hi there, I have Dell 5289 with 16 GB ram. Is it possible to upgrade to 32GB ram? I don't see anything available on Dell. Thanks

Hello There Good Day To Y'all. i recently bought my laptop - Dell Latitude 5500 the laptop doesn't boot/turn on the first time i try to open it. but after holding down the power button to shut it down and then restart again. it does boot and sometimes it takes 2 or 3 restarts. It normally gets stu

I am unable to get display to my monitors when connecting them to my dock through my KVM. Windows does not acknowledge them at all. Below is my hardware setup. Laptop (first device): Latitude 7480 connected to dock through Thunderbolt portDock: WD19TB connected to KVM via DisplayPort cablesDesktop

Latitude 5420 laptop, drive encrypted with McAfee Drive Encryption. When updating the BIOS from windows, should the drive be decrypted or not? (as is the case with Bitlocker?)

Trying to start up my Latitude 7420 and getting "no bootable decides found", checked BIOS and I don't even have any boot options. Kept peeking around to see what the issue might be, and I see in my system log that the night before this started, there is a line that reads "Data Wipe Started - Complet

Please help. I don't know why I don't want to install any operating system on my Dell D630 laptop - WinXP, Win Vista, Win 7 etc. Every system shuts down the laptop during hardware installation. I don't know, maybe I have something enabled that shouldn't be in Bios?

I have a Dell Latitude E6400 laptop and have just installed a SSD in place of the HDD and updated to Linux Mint 21.1. I’ve been configuring everything like I wish and have come up against an old problem that I have previously failed to fix. BIOS revision is A30. I wish to disable the Trackpoint an

Cloud recovery not download error unable to connect backend

Hello everyone! Just got my hands on a very nice E6410. Fresh install and grabbing drivers for it - it's my first Latitude laptop, and I must say, very sleek! Not quite the Latitude I wanted but still, very cool. Now, one annoyance I've found with the laptop, is a lack of ability to be able to con

How do I migrate the C: drive from my old Latitude E7250 to my new Latitude 7330? I just bought a new Dell Latitude 7330. It's not cheap. I'm lost in the birdsnest of Dell support pages and promotions. I've found the "Dell Migrate" page, and it does not include "Latitude" in its compatible product

hello i have a frined laptop here  the left section of the keyboard is not working properly even worst  it type extra letters or incorrect letter  and its not a language issue external keyboard work  should i replace the keyboard ? Thanks   

We have 270 of these, and ever since a feature update from 2 years ago, using a basic windows image and then loading both maxaudio and realtek drivers onto them, the audio jack is never detected when you plug another device in. I do troubleshooting for many models of laptop and dell desktops, so I

BIOS shows ASF2 Force off - windows event logger states kernel power critical error. On studying powercfg /SLEEPSTUDY reports, it came to know Windows shutdown abrubptly everytime I wake up the laptop from sleep, while it is on battery. If it is on power, the power will never break. I am not sure if