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Last windows driver update broke the camera - Intel - Extension - 1.0.0.273 / Intel - Extension 3.1.0.7611We have so far 5 impacted assets Any help Dell?

i need to restore my XPS from the black screen of death. before i begin, i see that i'll have the option to back up personal files. i assume this applies to the C drive. question: is there a way to rescue files from the L partition that i created? if not, is there a way to prevent it from being over

Hi Support & Community, Has anyone tried the latest Intel 2D Imaging/MCU/Visual Sensing Controller Driver (73.22000.1.20, A02)? I've installed it on my XPS 13 Plus and it's causing the camera to fail.  The camera device shows up in Device Management but a couple of Intel USBl2c devices is

Greetings, It seems that I am suffering from the same problem many other users have been complaining about. My XPS 9730 is missing or skipping keystrokes. Has anyone found a solution for this? Thanks!

I’ve noticed a persistent issue with the Bluetooth. It’s difficult to accurately replicate but this is how it happened to be last night: I had my Bluetooth mouse and headset connected. I pressed the power button to put it to sleep and came back after some time. Found that my mouse wasn’t responding

Hi, I have a Dell XPS L702x Laptop 17" HD Core i7 2670QM 8GB. I want to upgrade it to 16GB. What is the best Memory Sodimm  I should be looking for? And is there any latest BIOS updates for this Intel 7 Laptop?

Hi, My USB-C on the left side of my machine will no longer charge the battery. Luckily, the right side still works. However, not knowing the cause I do not want to find myself out of luck in some distant land should the right side stop working for the same reason. Same adapter/charging cord works on

I'm repairing a Dell XPS M1530 and I would like to know if I could order all new screws for the laptop? If so where would I buy them?

Does Dell offer replacement screws for the bottom cover of the XPS 15 9530? And do you have any tips for removing stripped screws?

I would like to use the built-in device encryption that comes with Windows 11 Home, but it is not enabled. In System Information, I see these 2 entries: PCR7 Configuration: Binding Not PossibleDevice Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported I

I was wanting to upgrade my cpu in my Dell xps m1530 and I want to know what cpus are available for it?

Hello, I have a very big problem with my Dell XPS 7930 RTX4080. Dell sometimes skips a key press. Nothing helps. I replaced the keyboard, screen, motherboard, disk, RAM and still the same. Updating the bios and windows did not help. The problem is probably with the BIOS, but Dell Support still doesn

I have an old XPS from about 6 years ago. The AC adapter died and I need a replacement, but I don't know how to tell which one I need to buy. What do I do?

Hi! I have recently been wanting to install some more RAM in my DELL XPS laptop. The model number is P56F. My problem is that I have searched many websites to find this RAM, but still cannot find it. Please can I get some help? Kind regards, OffhandNebula18

This error keeps showing up in Windows Update. Newer BIOS version 1.6.0 is already installed. The problem happens on 2 brand new XPS 9730: fresh Windows 11 setup and launch, executed both "Windows Update" and "Dell Update". Tried multiple solutions for a Windows Update failure: 1) used Windows Updat

Today my laptop went to reboot and after do not saving the option "AHCI/NVMe". All time it's switched to "RAID On" In result I cannot load to OS and continue my work. BIOS 1.22.0

hi, i have a Dell XPS 15 9510 and it's getting really annoying. first with the overheating issues and now the usb ports on the left side not working. it's really really frustrating, and i'm getting tired and sick of this laptop. this is the worst buying decision of my life. i tried a fresh windows

Dear Dell XPS Community, I am writing to you all from XPS 17 L702X which is and always be a treasure to me and I can see this device being handed over to the next family generation after me. Is it possible for me to have the TPM module installed to my motherboard in order to entertain having the o

Hello all, I recently got a new computer from my employer: a Dell XPS 13 9315 (Windows 11 Pro 22H2, 16GB RAM, 512GB SSD). From day one I am experiencing some issues with the bluetooth functionalities. This will be an extensive post since I want to mention every step I already took. Screenshots are

I just went to use the camera and all I get is a blank screen. We use it couple times a week, never had an issue. Pulled up the camera, stand alone, blank screen. Used a couple of apps that use the camera, blank screen. Uninstalled camera in device manager, rebooted, camera reinstalled as expected,