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Inspiron 5491 2-in-1, need help

Im have a some big problems with this laptop. I am in the Russian Federation but i didnt want to contact russian support. A twice i try to contact Russian support but...this is impossible. A twice im call USA support and only this 2 guyswho realy want help me but language barriers too big for u

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Warranty & Service Tag not matching

I've been trying to resolve this problem since 1/4/21. I purchased a 2 yr warranty that expires 1/4/22 & Dell wants me to buy a new warranty.  Tried to get this resolved only to be transferred to numerous depts (10) & then back again to the dept where I started. I even requested servic

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Aurora R10, GPU fails the Dell Diagnosis Tool

Hello, my brandnew Aurora R10 with a RTX 3080 fails the Dell diagnosis Tool and I don't know why. It works fine, no crashes or something. The only thing I find a little strange is that my FPS at Escape from Tarkov are dropping under 60 FPS very often. And that didn't happen with my old setup wich

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14 R3, mDP works for a minute, then shuts off monitor

I can run HDMI out to another monitor and it works fine - stays on, no issue, and for a minute or two I can use a third monitor via the Display Port (mini-DP on my 14) but the it shuts off into power save mode. I have tried the following: - Uninstalled and performed a clean install of NVidia driver

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What does this mean?

What does this email mean? other than a further delay, does this mean I don't get my machine repaired or I wont get an Alienware replacement?   the email states: Hello,This email is with regards to the system exchange request, we currently do not have a like or better model available, there

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Money paid but no confirmation email or sms received?

Hi, I, Arindam Biswas, have ordered Dell Inspiron 5509 at 6.09 PM, My Registered I have paid RS. 61898.98 through UPI. ,  please solve this problem asap, it is very much disappointing as well as scaring. It is my humble request to solve the problem and assist me what to do now. thank you in

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20H2 update messed up login

when I start laptop, dell logo comes up - window to start comes up next - then it sits. does not start. I shut it down and the next screen comes up to enter password. Not a normal startup. Any help offered here for such? Thanks.

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Problems with Inspiron_5468_5566_1201.exe Dell Update

On my Inspiron 5566 I'm getting failures when trying to install this update: https://www.dell.com/support/home/en-us/drivers/DriversDetails?driverId=FPMRX From Event Log: Faulting application name: Inspiron_5468_5566_1201.exe, version: 0.0.0.1, time stamp: 0x5e28b7b4Faulting module name: Inspiron

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Freezing at the startup

Hi support team, I finally found what is being giving me hard time with my dell Latitude E6400. Ram was the issue, I replaced it and now my Dell is working very good.

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Refund missing

I have returned all in one and then I got email that my refund is on final stage and wi be credited in my account 3 days. But it never happen. I am chatting with them everyday day and they everyday say finance team will contact you today for sure but they never contact me. I have no idea whom to con

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1 month still havent receive my r17 m4

Ordered March 26 Shipped April 3rd Still havent receive as now May 3rd BS call center gave me read out of script lecture and of course i curse them out for insultin my intelligence.

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Has anyone tried a BIOS rollback? RE: E7440 E7450 sudden No-POST Defect

I have to deal with this again. There's one thing I haven't tried I thought I'd ask if anyone here has tried a BIOS Rollback to solve the problem. This is regarding the seemingly common unsolvable defect that has suddenly popped up frequently over the past 2 years where the laptop won't POST unless

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Refund Request - Not Resolved

I bought a XPS 13 9300 laptop worth USD $1,899 in October 2020 for my son who lives, studies and works in Colombia, South America. This device is not working, making my son lose money in his business, and time; and I have followed all the company steps and policies in order to get the laptop fixed.

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Earlier shipping date?

As shown in the screenshot, my order was made on June 1st and on June 4th it says that the build was completed but there's no checkmark. This might be a bug, I don't know. But I would like to know if the shipping date will be revisited anytime soon.

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Dell Does Not Have A True Manufacturing Warrenty

So a little background. I have a Dell 2n1 that apparently was never truly designed to be converted between the two modes. After converting to tablet mode less than, lets say, 10 times, ruff estimate but close, a hinge cover pops off. So I put it back on, and it pops off again. Now this laptop is le

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Waiting for Refund

It's been weeks since I returned my faulty G315. (I was promised a refund from Dell). I just want my money back as soon as possible!

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XPS 8930, exchange denied, no call back

I'm at my wit's end. Computer still not working after 2, very frustrating, months of dealing with Dell Tech support. I have had an ongoing issue with my son's XPS 8930 for over 2 months now.  After having the motherboard replaced 2 times, multiple on-site tech visits, and multiple times shippin

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Dell Assisstant.exe error message directory not found

Why does the Dell Migrate software that Dell makes you buy to move files from you old computer to your new computer give you a server error message 404 File Directory Not Found when you try to download the Dell Assistant onto your old computer? Is this just Dell's way of ripping off customers by fo

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How to contact Dell Security? #2

The company seems to not be geared to handle internal fraud. I contacted the corporate office, they told me to write Michael Dell an email, hasn't panned out. I looked at the organizational chart, and they do not have a fraud department or any positions that would handle internal fraud.

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