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POWER VAULT 114X LTO5 140 hors garantie

Bonjour, J'ai un POWER VAULT 114X LTO5 140 qui n'est plus garantie depuis 1 ans et demi. Nous avons changé les lto qui sont maintenant des lto7 depuis plus de 3 ans. J'ai 2 lecteurs.  Sur 1 des 2 lecteurs j'ai un message d'erreur 6!,bien que récent il n'est pas pris en compte car la garantie

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upgrade to hybrid storage

Hi, my lap is dell G3 3579 and it comes with 1 TB hdd and intel optane memory. Is it possible to add ssd to my lap. i want both hdd and ssd.

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No refund since June 2020?

Hi I have been waiting for my refund since June 2020. When I called my bank and told them that a refund should have been issued per Dell Customer Care, my bank had told me that the funds have still not been issued to my credit card.  Please help me get my refund back asap. I have been waitin

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ICICI 10% cashback not received, 90 days, #2

Dear Team, I purchased a desktop for home with invoice data of 29-07-2020 with Dell order number : & I purchase this desktop with ICICI card having 10% cash back offer within 90days. Please tell when i will receive cash back.   regards Vinod Sharma

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Amount deducted but not order not placed

I have ordered only dell laptop . though the money got deducted order is still not in completed status. And not able to reach out any support person to talk on this matter. When i click on Live Chat with Dell Sales link it is taking to a server error page. What is the mail id to send payment

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Hard drive failure

OK Back in September I had my 4 TB WD Red drive connected. The drives used to be external but I took the drive out of the case. Why? Because I have always been a little weird like that . Anyway I don't know exactly what happened back in September when Support Assist detected the drive was bad. All

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Awful customer care and service.

We bought a Dell Inspiron 5490 laptop on 30th December 2019, at the time assuming it would have a 12-month warranty like every other computer we've ever bought. We started having problems with the charger in March or early April, and then discovered we only had a three-month warranty. We talked to y

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Dell g5 fps drop. All hope is lost

I have a dell g5 5587, and been getting a lot of fps drops in games, been trying to fix it for a year and i have reached nothing. I just need advice, do i keep this of a computer or do i try to sell it, because if i keep it i will at least have a computer and anger issues, but if i sell it i may no

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Can I return my Area 51?

I've had my alienware for around 10 months but me being an idiot didn't realise that the GPU in it was wrong. It was supposed to be a GTX 1070 but I got an rx 580 which knowing this now got me kinda annoyed. I know the return policy is 14 days after delivery but would dell be able to do anything abo

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Wireless Network connection Problem

Hello Dear, I have Dell Inspiron N5040 , I really upset because dell.com not show my required driver for windows 10 64 bit So I couldn’t found my wireless driver . It very unexpected for Using Mobile hotspot connection. Please How I can solve wireless driver correctly any link please ?? Service Tag

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Dell does not care about customer

I been trying to talk to a manager for a week now and they been giving me time frames that they will call me but never do. Dell is a company that cannot be trusted. Their customer service stinks and they don't care about their customer.

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Wifi not working

Hi, I have Dell inspiron for which Wifi stopped working suddenly, Now it doesnt let me install the driver. My Windows is home. Can you please help ?

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Worst experience I've ever had with a company.

I've been hesitant for years to buy a Dell/Alienware computer for a long time but I recently but the bullet and bought the X17 R1. Biggest mistake. First I spend about $4100 on the laptop wait a month for it to show up then when it does its all wrong. I turn on the computer and it already has a user

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Order never goes in production

Hi, I ordered an Alienware m15 at 13.07, the estimated ship date is 04.08 and arrive date is 19.08. But my order status always stays as confirmed and never goes in production, not to mention build complete. I wonder if this is a common problem with recent orders, due to parts shortage?

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DELL XPS extremely sluggish when connecting to any external device via the USB adapter

Hello, looking for some help I have a Dell EXP 13 2 in 1 and, whenever i connect an external device to the computer, nothing works as it should. Even the sound coming out the external speakers goes all crackly.   For example, if i plug in my iphone to download pictures, the whole system wil

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Dell Order Repeatedly Delayed

I ordered a monitor from Dell UK a week ago, and expected the monitor would be delivered after two days, as indicated by Dell's own website. Since then, Dell has delayed my order three times already. Is Dell incapable of providing a valid shipping date?? There has been no clear communication from

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upgrade windows 10 to lasted version

Hello, I'm using Dell inspiron 15 7559 and i can'n upgrade windows 10 from version 10240 to lasted version. Please support me

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Untruthful customer care reps

I purchased a new XPS9310 laptop on July 2. Like others here, I found it had a sever overheating issue. A tech was sent out to repair it the second week in July. He replaced the fan, but the issue of intermittent overheating, even when in sleep mode, persisted. Dell agreed to send a new laptop and g

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Order Delayed more than 2 months Dell XPS!

Order Delayed more than 2 months Dell XPS! Order date: Jul 9, 2021 and Made numerous calls but no use. Everyone will say escalated and will be resolved in 24 hours and they will give date August 25th delivery and then again Sept 5th for sure and they kept going on

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Precision 3551, my opinions

Not good for work. Plus $40 for cable, second drive not included? $30 for shipping. $30 external breeze support. The temperature is always too high.

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