4 Posts
0
30
R530 Drive Replacement
Team,
We recently had a predictive failure on one of our raid 5 drives, the global hotspare kicked off and rebuilt the drive successfully. However, after the rebuild was completed. We swapped out the bad drive with a new one; the server won't spin up the new drive to assign it as a global hotspare (we've tried drives that we know work), it's like it doesn't have power. We replaced the backplane to see if that was causing the issue; no Luck, any ideas? I'm sure this has been seen in the past. It's Disk 6 in Backplane 1 that's giving us issues. Thank you everyone who has any information on this issue.
EDIT: I Forgot to mention that within the bios on the perc raid controller it doesn't list Disk 6 in Backplane 1
DELL-Charles R
Moderator
Moderator
•
3.3K Posts
0
February 16th, 2024 18:22
Hello,
When I hear the drive won't power up I recommend to make sure the drive is in the correct screw holes for the drive on a universal carrier (SAS or SATA). See if you can verify that.
Next can you post a picture of the drive showing the drive label with the Dell DP/N number so I can check if it is validated for the R530?
Does another drive work in the slot?
wnpt
4 Posts
0
February 22nd, 2024 15:18
@DELL-Charles R Charles, Thank you for the feedback/response. The drive was not seated correctly in the universal carrier and needed to be switched from SATA to SAS. Have a great rest of your week!
DELL-Charles R
Moderator
Moderator
•
3.3K Posts
0
February 22nd, 2024 15:21
That is great to see. Thank you for the update.