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February 17th, 2024 13:57

R740xd issue with H740p mini

My R740xd 12LFF was pre-configured with H730p controller. I decided to upgrade to H740p mini but I keep getting the following error message during boot up:

HWC2003: The storage BP1 SAS A0 cable is not connected, or is improperly connected.

I tried to replace the cable and the Interposer; however, the problem is still not resolved. 

The H740p controller is recognized, but doesn't seem to recognize the backplane!

The cable I am using is 1RRJP.

Is there anything else I need to do to get this controller working?

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3.7K Posts

February 20th, 2024 06:31

Hello thanks for choosing Dell. The part I'm seeing is this:

 

Part #:1RRJP

Part Desc.:ASSY,CBL,X12BP,MPERC,APL,R740

 

But the message popping up continuously, I would recommend a BIOS/idrac update first.

Respectfully,

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