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February 29th, 2024 18:27

R220 with H310 can't detect dell sas 1.8Tb 2.5"

Dear all,

I am trying to use dell 1.8Tb 2.5" SAS 10k disks with Poweredge R220 with H310 controller - not detectable.

Same with Seagate 2Tb 3.5" SAS.

SATA 3.5" 2Tb and smaller SAS 2.5" disks are detectable.

Already update the BIOS and the storage controller to the latest version.

I will appreciate any suggestions.

Thank you in advance.

Moderator

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3.1K Posts

March 1st, 2024 02:21

Hi,

 

Can you provide me the 1.8TB SAS 2.5" DPN#? Also, can you provide me the drive cable DPN#. 

1 Rookie

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7 Posts

March 4th, 2024 13:09

Hi,

Sorry for the delay.

Disks - OVJ7CD

Cable - OFHN11

Moderator

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3.2K Posts

March 4th, 2024 14:23

Hi,

could you test an other cable?

 

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7 Posts

March 5th, 2024 07:03

Hi,

I don't have other cable

Is this the correct cable at all? Actually I am struggling to find any suitable cable for this controller.

At the moment the disk power come from H310, not from the mainboard PSU. R220 don't have additional power connectors.

Can you point a site/shop where I can find suitable cables?

Only one suitable cable I can find but from I can see, how is build, external power is required

(edited)

Moderator

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3.2K Posts

March 5th, 2024 14:16

Hi,

you could get different products from our hotline.

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