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Poweredge R720 Impending drive failure?
I repurposed an older R720 about a year ago and it has been working fine. I installed Openmanage Server Administrator and ran through the screens and under Health I see an error message. The device has a PERC H710P Mini device with two - 2TB SAS drives set as a Raid 1 and six drives in a Raid 5 array. I am seeing this error on all 8 drives:
ID 0:1:0
Status Non-Critical
Name Physical Disk 0:1:0
State Online
Power Status Spun Up
Bus Protocol SAS
Media HDD
Revision C1D8
T10 PI Capable No
Certified No
Capacity 1,862.50GB
Used RAID Disk Space 1,862.50GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID HITACHI
Product ID HUS72302CLAR2000
Serial No. YGJ4S6AD
Negotiated Speed 6.00 Gbps
Capable Speed 6.00 Gbps
Sector Size 512B
SAS Address 5000CCA01C795E65
Non-RAID HDD Disk Cache Policy Not Applicable
My plan was to systematically replace each drive per the Dell instruction, but is it usually to see all 8 drives have this error? My fear is that it is something else about to fail like the controller and that is why all drives are flagging me.
I appreciate any help.
Pete
DELL-Young E
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January 25th, 2024 04:50
Hello do you have an image of error message that you can show us?
Respectfully,
Docwagner324
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January 25th, 2024 19:11
@DELL-Young E Well the warning is a little Yellow triangle with an exclamation point and when I open it I get the information above. I had seen on another thread that this indicates an impending hard drive failure so I was planning on replacing the hard drives.
Docwagner324
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January 25th, 2024 19:14
@Docwagner324 The list is of the physical drives on Controller PERC H710P Mini. Under the status column all of the drives has this yellow triangle and when I mouse over it says "Status: Non-critical"
DELL-Charles R
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January 25th, 2024 20:42
Hello Docwagner324,
I believe this is just a notification that they are non-Dell drives. Not that there is any issue with the drives.
Certified No
Vendor ID HITACHI
There is not a way to remove the yellow marker, it is just it's way of identifying non-Dell drives.
Try booting to the LifeCycle controller and run the diagnostics on the system.
Docwagner324
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January 25th, 2024 21:16
@Dell -Charles R OK that sounds good. Thank you.