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April 8th, 2024 16:02

U3419W, USB-C gives power and USB throughtput, but not video

Overnight, the screen suddenly chose to not turn on. Computer gets power and USB connections through USB-C, but no video will show. Downloaded the Dell  Display Manager, tells me I need to plug in a Dell monitor, so that is no solution. How do I proceed with this?

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April 8th, 2024 16:11

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag and 20 digit serial number with them.

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