Unsolved
1 Rookie
•
1 Message
0
65
S2722DZ, Webcam not working when popped up?
My laptop only registers the monitor webcam as being available to use when it is popped into the monitor. As soon as I pop it out it reverts to the laptop's integrated camera and does not detect the monitor webcam.
I.e. the input for the monitor webcam seems to have inverted - turning on when it is popped into the monitor and switching off when popped out.
Chino de Oro
5 Practitioner
5 Practitioner
•
5K Posts
0
April 5th, 2024 09:31
For webcam to work, verify if USB-C cable is connected. Verify if webcam is Enable in OSD menu.
DELL-Chris M
Community Manager
Community Manager
•
54.3K Posts
0
April 5th, 2024 10:31
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
* Enter the S2722DZ Menu
* Go to Audio & Webcam
- Speaker = Unmute
- Microphone = Unmute
- Webcam = Enable
Page 63 in the online S2722DZ User's Guide =
BBAus1
1 Rookie
1 Rookie
•
1 Message
0
May 20th, 2024 00:25
Can we please have a solution to this problem as quickly as possible.