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April 25th, 2024 14:19

P2419H, MacBook Pro, USB-C to HDMI

My Dell P2419H is not able to display an image when I plug it to my pc using my HDMI to USB-C adapter. I have a MacBook Pro 14" 2021 that has an HDMI port that can be used to plug in (In this case the monitor is able to display an image, but when I try to use the same hdmi cable with an usb-c adapter the screen fails to display an image. Any idea?

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4.8K Posts

April 25th, 2024 15:22

If the MacBook could send video through HDMI cable and Dell monitor was confirmed working via HDMI, the USB-C adapter is faulty. 

isGoodTroubleshooting

Community Manager

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54.3K Posts

April 27th, 2024 14:35

Chino is correct. Your best option is to not use the MacBook Pro TB4.

MacBook Pro HDMI --> HDMI to HDMI cable --> P2419H HDMI

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April 29th, 2024 07:47

@DELL-Chris M@Chino de Oro I've tried multiple adapters now and none of them work. (The adapters worked on other screens). 

Community Manager

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54.3K Posts

April 29th, 2024 13:13

For this out of warranty monitor, we have stated a workaround. If you insist on using the adapter, start a new thread on the Apple Forum to get their troubleshooting advice.

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