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April 20th, 2024 17:03

Screen

Hi ,

My computer Inspiron AIO DT 5400 BTX screen has been accidental damaged . computer fell face down and cracked. everything else works fine though. Unfortunately warranty has been expired early this year.

Please could you let us know how much a new screen plus labour is going to cost us through Dell support?

Our every data in that system.

Any advice would be greatly appreciated. 

Regards

10 Elder

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23.2K Posts

April 20th, 2024 17:12

You will need to contact Dell support to obtain a repair estimate -- there is a charge for the support call, which is then applied to the repair if you then authorize it.

Dell sells the screen for $270;  it's probably another $100 or so for labor.

https://www.dell.com/en-us/shop/dell-238-fhd-touch-anti-glare-lcd-for-inspiron-5400-5490-all-in-one-aio/apd/d53yp/pc-accessories

10 Elder

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43.6K Posts

April 23rd, 2024 00:52

Dell Out-Of-Warranty Repairs 

If you paid for this PC with a credit card, contact the card issuer to see if they offer (free) warranty extension coverage.

Some cards offer up to an additional 12 months of coverage during the first 12 months after the original warranty expired. 

They will likely require you to prove you bought the PC with their card, the date Dell's warranty expired, and to pay for the repairs using the same card. They subsequently will credit the repair charge back to your card.

(edited)

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