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J

1 Rookie

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2 Posts

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April 1st, 2024 01:47

No HDMI signal to monitor - Inspiron 13th Gen Intel Core i5-13400 - Windows 11

No HDMI signal to monitor - Inspiron 13th Gen Intel Core i5-13400 - Windows 11

i3020-5241BLU-PUS
Have had this desktop since January 2024. Have tried two monitors now. Just stops connecting to monitor after 5-10 days. Have to hard restart every time.
So frustrating. Have seen multiple posts on this. Any solves or should I return?

7 Technologist

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12.1K Posts

April 1st, 2024 02:17

Considering it is new I would strongly suggest calling Dell tech support. As far as return is concerned, you only have 30 days from delivery to return. One question though, you did not mention if you have tried another HDMI cable.

5 Practitioner

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5K Posts

April 1st, 2024 04:10

In addition to good advice from JOcean, other resolution is using displayport connection with a displayport to hdmi cable.

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