Small Business

I've been on all the sites for laptops for weeks.  Came down to Dell or a Mac.  Today, online chat with Dell sales said that he has both, a Dell XPS and a MacPro...said hes having a blast and both are excellant.   We were on the OS issue and I said I feel that I must go to Mac then, I can't deal with Vista.  (I am a student, writer and entrepreneur; looking to start a Call Center here in the U.S. (yes) and bring in the perks like child care (like the Fortune 500's) offer jobs on U.S. soil should be a nice change...anyway  he said that I could NOT run a business with a MAC period.  He said that Macs are very different OS's, they are for photo editing and stuff like moving making etc...not for what you get on a Dell....He said that I would be fit to be tied if I tried to run any business off of the Mac's capabilities and OS's.  So...I am been seeing alot of blogs and sites where people say this, they are going to Mac.....that's where I got the idea and spent weeks on apple's site and others and feel in love with them.....then I read that you can put in a Window's XP OS and have the other Leopard I guess it is...?  Can a Mac Air for instance, run a business using Microsoft's business software?    Dell said absolutely NOT   anyone?   I hate Vista  I almost made the purchasse today ...when everything else looks right   Thanks So Much  I am in with your traveling Nomads (I think Dells named them)  I just want to work with my computer from whereever I want to be.   Also...what is up with the Linux OS   is there high end quality servers and software for it in order to run a network business of say 50 people with daily conference calls International and so forth?   Thanks anyone for the info....reading to travel  Bella

I've had Vista on a dual core machine for 1 year.  Here's what I learned, my old printers would work, it crashes more than XP, and it crashes bad--multi-color screen of death.  I have not found anything said in the Mac-PC guys commercial not to be very accurate.  Oh, and sometimes Vista does a walk-about for 30 seconds when you want to save a 2 meg file.

I complained to Dell about Vista, asked to get an XP operating downgrade and was told, "no way, won't do it."  I swore I'd never buy another Dell because of their attitude.  

I was given a Macbook Pro, installed Fusion, XP, and my old office 2003 and am happy.  If Dell were smart they'd drop Microsoft and switch to the Apple OS.  Its an OS that doesn't screw you over.

I ordered a Precision M6400 two weeks ago, with Vista Ultimated and downgrade to XP, my question is Do I going to get 32 bit or 64 bit version of XP??.

I ordered thru small bussines, and the configurator does not alowed you to select between 32 bit and 64 bit.

Regards.

Wow what a lot of winners.  I am an IT consultant and have dozens of Vista Dells both as independent units and as part of SBS domains - all are working very well.

I admit that I did take the Vista certification test and I actually read tons of articles on setting up shares and domains with a Vista client, BEFORE I placed any orders.  I also acquired a Latitude with Vista Ultimate - what a dream come true; very sweet notebook.

I have one client that is very good at breaking the file shares, but after I fugured out what he was doing I trained him on a process that would not yield a broken share.

Unlike XP, which was the mature version of NT, Vista takes a very different approach.  But for those that claim to be IT specialists, all the backdoor commands work! 

I just took delivery of a Precision T3400 (fully loaded) and in about ten minutes it will join a SBS domain - without a hitch.

I am not an employee of Microsoft or Dell, but I am Microsoft certified and a Dell solutions provider.  I also remember working on machines now in the Smithsonian, so I know I think differently - I guess understanding the underlying architecture of all systems that has not changed significantly in 30 years is an advantage.

I need the XP downgrade but at a service pack 2 level not service pack 3 due to 3rd party software restrictions. What version will I be getting.

Thanks

By DELL - I enjoyed using your pcs and laptops and supporting my companys computers with XP, but when my DELL computers arrived with VISTA installed - we had nothing but compatibility headaches and aggrevating problems with VISTA.

Enjoy your time in bed with Microsoft - I am going to find a vendor that cares about its customers and their needs - not a vendor who acts like a Microsoft sidekick and shill.

I haven't had any problems with Windows XP since I upgraded my antivirus and set up a firewall. I haven't even had any problems with 98 SE, and that OS has been retired years ago. I'm not too afraid of Vista, because there's enough support so everyone can continue to run XP, one way or another.

Dell should have grandfathered in buyers who bought before this policy change.

When I bought mt XPS system with Vista Ultimate I was told that I could call and excercise my downgrade rights if Vista was not satisfactory and Dell would send me the OEM Dell XP software for my model computer.

Today I called Dell  and was told that "We dont and wont send you XP Pro to downgrade, you should have bought XP with the system !"

It seems new policies appear and old documents disappear from Dells servers, so unless you saved a copy of a web page 6 months ago, you cant get the document that shows what was in effect at the time of your purchase.  Its rewriting history, and the customer gets the short end.

Hi,

I am newly join in your site.I completed B.Sc recently.By now the version that was leaked is very outdated.They have gone through many versions which all lock defrent different. Also, I want to purchase separately MS Student and Encarta Premium and some web-based subscriptions for each machine.

============================================================

william

http://febo.fastrealestate.net

hi my name is azeem i had purchased a dell inspiron 640 m i got it with windows xp and then i bought windows vista and installed it to my computer and now it does not dowgrade to windows xp 

buy a laptop and pay more to have old operating system? Mama Mia!!!!! Micro$$$oft lose head.

Just got a Latitude P540 with XP Professional installed (no XP medium) and Vista CD.

Problem is, that following the XP opening screen, I get an error message "setup incomplete - please rerun setup".

The friendly service chap was sympathetic but could not help because I only have XP home CDs but no XP professional CD. Dell will not deliver XP CDs.

Please help !!

My only explanation is that I switched off the system initially because I was nervous - I do not have the appropriate power cord for the power adapter. The Israeli one that was delivered by mistake does not fit.

I will not buy any computer that forces me to give one $ to Microsoft for an operating system that no one wants....

I just switched the office to MAC......

Too bad,!!!! I have no need for Widows XP Pro offered as a PAID DOWNGRADE on many systems. The ones advertised with XPHome installed are too rich for my blood and since I already have a genuine copy of XP Home ready to go, I will shop elsewhere.

Bye Bye Dell!!!!!!

We have Vista  on a Dimension E521 and want to downgrade to XP. Does Dell provide any softweare / assistance ?

I see that Dell will provide the downgrade service for free on some systems.  If I decide to go with a Vostro system, how much extra is it to have Dell do the downgrade at the factory?

sorry about the empty post if it appears, thats safari doing the thing i hate the most, anyway will MS allow me to activate XP after they stop selling it, i can easily buy a key but will it just be a waste of money?

Hmmm... I just ordered several Dell Vostro 200 mini tower PCs.  I decided on Vista Business SP1 Vostro  for a small parochial school along with MS Office Pro on each machine.  Also, I want to purchase separately MS Student and Encarta Premium and some web-based subscriptions for each machine.  Are people saying from their comments that Vista is going to be problematic?  I am still concerned about ordering "old" XP software that might not be supported or updatable in the next year or so.  My monies are limited, and I can't afford mistakes.  Comments, please.  

Well, I ended up canceling my Dell Studio 15 order. Going with Toshiba because they provide XP downgrade CD for free.

I just ordered Dell Studio 15 and I was told that I can't downgrade to Windows XP anymore.

I was under assumption that Dell has extended it's "downgrade" program until at least 2009. 

So, can I downgrade or am I stuck with Vista.

Does Dell have any step-by-step instructions for exercising downgrade rights manually for current Vostro purchasers on a budget? Do I have to call MS myself and wait on the  phone for  them to generate and read out a new XP code for each Vista code I read out over the phone, or is  there a web way to do this in bulk?

I buy IT equipment for a small medical clinic in Canada and the extra $50 per unit just to have my Vista Business XP downgrade exercised at the factory adds up. In the cost of doing 20 additional system purchases, I can buy another system or buy other equipment we need.

We won't go to Vista anytime soon - our patient medical records system is XP only for the client terminals, and the application supplier has said they will wait another year, maybe until Windows 7 - or, interestingly enough, until they develop a stable Linux option.  So we need XP for the next 2 years at least.  If you are in healthcare, you know that the state/province has strict rules on patient data handling, and this includes OS platform stability - Vista is just not supported, nor does it seem will it be by the regulatory bodies anytime soon, I suspect.

Also, just a note: I realize this is not all Dell's responsibility - they are bound by their OEM volume licensing agreement with Microsoft, which as a corporation has a right to pursue its product distribution and revenue model as it sees fit. 

I used to work in product management telecom supplier a couple of years ago, and since we used to sell turn key communication solutions, we too resold servers and routers etc. for our network management systems.  Our OEM volume licensing agreement with Microsoft dictated that every computer or server we OEM'd had to include an MS OS with it.  Since many of our boxes or control servers ran proprietary or alternate OS's but still had to include an MS OS in the sale, all our switch sales orders inevitably included - get this - a $10-20 charge for DOS 6.0 as a line item, and we would remit that royalty to MS as to fulfil our legal obligations.  That's just how the system worked.  Microsoft knows how to do licensing - gotta give them full credit where its due: they know how to generate revenue.  Maybe the extra downgrade install charge is written into Dell's contract to act as a disincentive to retain XP.

Anyhow, just a question and some reflections.  Peace.

I'm a tech at a computer repair shop and I have tell you about 70% of the computers that come in for repair are Dell's (out of about 30 PC's a week) not because they break often, but because most people have Dell's and things do break, power supplies, hard drives, etc after 5 or 6 years of use. What we have noticed in the past year or so is a major influx of VERY unhappy customers with Dell systems because of Vista, (slow,random bsods,not waking up from sleep,older programs not working,can we put XP on this?, Geez, No I'm sorry, Why not? No drivers I'm sorry.) and because these people are end users they tend to blame Dell. We still recommend Dell's because there is a nice balance between price,quality and configuring your own system online is pretty sweet. So here is the deal, this Friday one of our biggest clients is starting a new company and wanted to order 20 business class PC's and 4 laptops. The only problem was that he needed XP because he needed certain programs and older printers to run that are not compatible with Vista. Ouch! So I said Hey Dude, I'll just call Dell and get a pricing then I'll call you back. Well when the Rep told me it was $99 extra for XP  preloaded on each computer I was a little upset so I asked him, Is it possible for me to refuse the Vista license and recover the loss? No he said, our hands are tied. Well when I told the client this he was very confused at the fact that he would have to spend an extra $2,400 for XP. He has been seeking alternatives (craigslist,ebay for cheaper computers with XP pre-installed.) This has been an ongoing problem at our shop. About 4% of our clients have switched to Macs since Vista came out and while I do applaud the fact that you do offer Linux on some computers, it is simply not cost effective for him to have me train his new employees on Ubuntu,OpenOffice and such. Please I understand that you and Microsoft have a partnership and I understand that there are growing pains when a new OS comes out but you need to realise that you are potentially alienating a huge majority of your customers while Apple is gaining market share. In essence you are a large company, as is Microsoft and while I do not know the details of your contract. The fact is, as of now, you are losing money and in my personal opinon you should offer continue to offer XP for free on select computers and say hey Microsoft, you kind of screwed up, but we will hang in there with you and wait for your next release (Windows7 or Cherry2000 or whatever you want to call it) Please feel free to email me if you need any feedback on Dell products. We are a small company but we do deal with your products often and have no problems if you want to ask us questions.

Most of the contributors seem very remorseful or negative about Vista.

I am not sure the Dell is some emissary of Satan who brought this new hated OS to us all.  Dell has to roll with the industry punches, too.

Thanks for all the Vista warnnigs from most of you.  I will make sure I buy a notbook with XP Pro / Vista bonus option, rather than just Vista Business.

Mark G,

I'm working to resolve your issue and I'm sending you an email requesting more information.

Please respond at your convenience.

Thanks,

Dell-Robert_P

Yesterday, I purchased a Dell Latitude D830 with Vista Ultimate. It hasn't yet arrived, but I didn't order the XP downgrade with it and I'm now having regrets.

Can I get the XP Professional Downgrade CD now (when the laptop arrives and I have a service tag #); that is, after the fact? Or am I stuck, since I didn't order it when I ordered the system?

@Klaus,

If you purchased the Windows XP Professional outright and it was not supplied as a disk with another computer, then you might legally be able to install it on another machine.

If the Windows XP Professional was a backup disk supplied with another computer, then you would not legally be able to install it on another machine.

Thanks,

Robert

I recently purchased a new Lap-top from Dell with Windows Vista Business pre-installed. I'm sorry I did !

However I own a previous version of Windows XP Professional which I ran on my previous Lap-top.

 Can I use the original XP Installation CD to "UPGRADE" from Vista to XP ?

@Ethan,

If you purchased your downgrade rights from Dell – the warranty will not be voided.  Dell will support XP and Vista once you decide to upgrade. 

However, if you downgrade from Vista to XP Pro on your own (purchase Vista Business/Ultimate and downgrade to XP Pro using your own media) then Dell will not provide support on XP Pro.

I hope that answers your question. 

Kelly

Not bad, but still lame. I like your hardware, but the whole joined-at-the-hip thing with Microsoft is just dumb.

Tried to build an XPS laptop with the "Vista Bonus" option - but there's no option.

Lemme guess - it's only on "select" systems.

Losers. You deserve to lose market share, and you will.

I applaud business owners who refuse to act like lemmings, following MS off the cliff.  I've been a fan of MS since XP was launched, even after suffering through SP1 and then SP2.

I've not spoken to any small business owner who is pleased with Vista, which is just today's version of planned obsolescence.   I just can't afford to pump more investments into IT.  I congratulate Dell for attempting to keep its h/w price points very competitive, but the fact that MS still has monopoly power and doesn't seem to care about customers forces me to keep looking for viable alternatives.  I'm hoping we can someday buy cheap machines, loaded with powerful browsers (thin client) and let the web revolution level the playing field.  Until that happens, I wish Dell best of luck negotiating T&Cs with MS.

is There a way to downgrade vista to XP PRO Without voiding warranty?

As a tech support specialist i upgraded my dual core dell E1505 to vista the first week since we needed to support the OS for our customers.  The laptop went from really fast to OK in a matter of hours.

That being said Vista isn't as bad as people say, it is my experience that people who have never used a pc who start with Vista don't mind it at all, the real issue is that it doesn't provide much extra bang for the buck for a business to upgrade, and if you are a large business that is a significant amount of cash not only for training the people but for upgrades in software.

And of course if you take a system built for vista and downgrade it to XP it will fly.  I must disagree with the gamer in terms of speed,  I see a lot of systems with vista every day and anything below 1 gig ram just crawls and even 1 gig really doesn't do it., but perhaps his system is configured differently.

In the end business will not incur the expense of any type of upgrade until the cost of that upgrade is less than the cost of not upgrading and for a business, since it is a business' job to make a profit that's how it should be.

I am installing and supportin a POS system.

I have Vista Business over a yer now. It is both on my home AMD 3200 and DELL Lattitude D-830.

I've got Vista just "to know the enemy". There is no day wihout a locking up IE or Windows Explorer. Dell support is unable to do any good with Vista - they seem not to have test systems to reproduce and resolve the problems.

I do not see how I can let our Customers to fight with Vista.

My current solution - W2000 Virtual PC on top of Vista Business for my daily office needs.

Microsoft must admit its mistake with Vista or see the consumers backs.

My FIRM NO to Vista!

Right now i am useing XPZ M1330 With Vista os,

I would like to downgrade OS vista to OS XP professtion, But i need Sound driver and Display driver for Xp Professional OS

please advise

As a system administrator, I outright refuse to allow Vista into my company (I'd quit first) and after showing the bosses what it would cost to support Vista and the gain (none) received for the effort, I have full support of management. 

If Dell won't or can't sell XP anymore, then at LEAST offer to sell all machines without any operating system on them so I can put what I want on them.    I don't need software support and I really don't need Vista. 

Dell, who's side are you on???

Microsoft offers downgrade rights to academic licensing customers as well, and those rights continue pretty much indefinitely up until Microsoft will retire XP in about 2014.

So this XP option from Dell probably has at least another SIX YEARS of life to it. It's not really Microsoft that will limit this but rather when Dell gets tired of offering it before 2014 arrives

Microsoft's Academic Volume Licensing customers can purchase the Vista Business upgrade license and then use whatever desktop OS media pack, straight from Microsoft, that fits their needs.

Volume license cost per academic computer:

66J-00592 Windows Vista Business Upgrade $54.00

Volume media for academic customers (only need one for all installs):

66J-02077 Windows Vista Business 32-bit DVD  $27.00

E85-05379 Windows XP Professional w/SP3 CD $27.00

So relax! XP is not going away anytime soon -- not from Dell at least.

why bother holding to the enevitable fact that xp is now dead....move on and upgrade....upgrade or crash, you all have to realise that all the "bad" things being said about Vista were said by the same type of people about XP when people were moving to XP from 98/98SE.

and as a worker in IT sales and support people think that Vista needs a system way over powered just for it to run....like a 2.2 GHz duel core and 2 Gb DDR2 Ram....and that is a strait out LIE!!!! i have myself run vista home preium, with no custom mods to the OS and all the official updates on a AMD 1.6 Ghz single core Sempron with 512 DDR1 Mb ram and i was gaming too! Need for Speed Carbon and Battlefield 2142, both online and near full graphics...

Vista is the biggest pile of crap I have seen in the history of software (except for maybe the US Gov decision to "Standardize" on ADA?).  I thought ME was really bad, the XP came out and all was forgiven.  I hope MS comes out with XP++ or similar that will put everything back the way it was.  There is no business-oriented new functionality in Vista that makes it better or more useful at all - it is simply just a ploy by MS to produce more money in partnership with the hardware vendors who need to sell more hardware/memory/disks.

MS will not go away as a result of this complete blunder on their part, but it has and will sap away some portion of customers and revenue.  Cudos to Dell to at least continue to offer XP in some form for as long as possible.  What annoys me is that this second phase of continuing to offer XP requires a purchase of the "Vista Bonus" product which allows Dell to tell MS they "shipped" Vista but in reality they installed and shipped XP as well.  MS will then report how the business customers have "adopted" Vista - argh!

For our company, I refuse to allow Vista in the door.  I would have to double or triple my support staff to support it due to all the issues that I have read about and have noticed first hand - so it isn't just buying more hardware.  I will pre-purchase as many XP licenses as I think we will need for a year or two and use those.  Going to Linux is actually doable for a portion of our staff, but most will still need and can only understand how to use Windows.  Mac is too expensive to consider as a viable alternative on a large scale.

I am not anti-MS, but I do find it interesting that once Bill Gates stepped aside (which he has been out of the loop for a couple of years now), that Ballmer takes over and his first major "at the helm" production is this big pile of mistakes and trash - Ballmer needs to retire as well.

As soon as a Company tells me what I MUST buy, then I call into question whether I want to do business that way.

I have a choice.  Microsoft and Dell are offering me choices.  If I don't like those choices, I need not rail against those companies. 

I have at least MAC, LINUX (several flavors) and OS/2 to choose from
so I have no preconceived "need" for a particular OS.

If I'm locked in to a particular OS because of application software or whatever...is it a good time to free myself up now, or to dig that hole deeper?

If Dell doesn't offer me the choice I want right up front, I'm just going quietly elsewhere...bye.

Well, well. I have to read an article at Computer World to find out what Dell is saying (and that Microsoft claims isn't true). What does Dell have this blog for?  (Sorry, I can't figure out how to add a link using Fx).

Dain...sure I can install XP Pro from one of my Dell disks but as you pointed out Dell won't support it and would likely insist that I install Vista if I called for warranty support. Please don't tell me that is a rare thing. I know better than most how UNrare needing hardware support from Dell has become.

If you were speaking of my still running Dell Dimension that I purchased in 1999 and has had only one problem (floppy drive died at 4 years) I would agree with you but certainly that has sadly not been the case with many Dell machines since around 2002. Precisions might be an exception. But even my high end XPS 600 had to have extensive repairs when it was just one year old. I had the mobo replaced four times as Dell couldn't manage to send one that worked. Same with the RAM when it suddenly blew (the machine is, of course, attached to an APC Backup-UPS)  as what was sent was no good.  I had other hardware problems all around the beginning of the second year. 

I expect to have to call for warranty service on any recent Dells. I'm happy though for you that you seem to have escaped the problems that have plagued Dell in the last few years.

I  have to say that quite a few vendors such as HP, Toshiba, Fujitsusiemens, etc are providing XP downgrade option free of charge. Surely you should be able to do this yourself. Sounds like a bit of conspiracy with MS to roll out the el diablo, Vista, to me.

Just purchase the new system from Dell with Vista Business installed.  Pay the discounted price for the OS like you have done all along.

When you receive it, use a Windows XP CD (that you already have) and install XP.  To activate it, call Microsoft and tell them what you are doing.  They will activate the OS for you.

One note- Dell will only support the factory installed OS if you have to call them for support - a rare occurence.

People, seriously - C'mon. Life moves on, XP is going away like any product phaseout. Fight all you want, Vista is here to stay whether anyone likes it or not. "If" Windows 7 turns out any better remains to be seen, however sitting on XP and pretending there is nothing better is naive at best - Once security updates stop on XP, wait till that mess comes around. I'm not advocating Vista, however there isn't any serious Linux distro that really holds my attention or is as versatile as the Microsoft software. Period. If it was, Vista wouldn't be an issue would it and we wouldn't be talking about saving XP right?

Move on, the ball has been rolling on this for a while and it's not stopping for the "few" that hate "change".

I think Dell ought to continue offering XP Pro as a no-charge option for as long as its customers want it. Where's the harm in offering choice? We have decided to skip Vista completely because of compatibility, performance and UI issues. XP is the de facto Windows standard for business and will be for years to come. We'd certainly consider Dell laptops for our users as long as they continue to have the XP option.

The best way to get Windows XP after June19 is to get one of the EEE PC and friends Line MSI wind, HP Mini Note and other soon to follow. These come with official Windows XP with 10" or 9" LCD, very portable and at much cheaper price.

What about XPS systems bought through Small Business? I do not want Vista ever. I have Vista Ultimate installed on a virtual machine and it is the worst OS I have ever encountered...even after I made every effort to get it as much like XP as possible (first thing setting it to Classic View).  Search is dysfunctional (I want to use W2000 search like I do on XP).  Explorer has been maimed. The first thing a user has to do is turn off UAC, disable Window Defender (I have excellent defenses and don't need Microsoft's) and then spend time disabling many of the unneeded services. Of course, I can't use Aero on a virtual machine, thank goodness, as I can't stand animated anything... and I have plenty of transparent windows if I want them with my nVidia card on my current XPS 600.

So, will you exercise my downgrade rights for me if I buy another XPS machine around Christmas time?  Or, is it true - the rumour - that XPS is being killed? That is the one machine that Dell makes that is really a nice machine.

 I have read numerous benchmarks where MCAD applications such as Pro/Engineer have a very significant performance drop.   Exceeding 50%.   It seems the Vista "New features" are all geared to the traveling salesman, but not the hardcore CPU cruncher.  It currently makes no business sense for these types of users to go to Vista until these issues are worked out.  Thank you for the delayed upgrade option. 

How long will Windows Vista Downgrade Service be available to consumers?

 Vista is a big mistake.  Dell, as a leading MS customer, ought to be leading the fight to offer XP until MS comes up with a OS that works.  Vista is not an "upgrade", but a virus.  Nobody likes it. 

Why doesn't Dell sever their relations with MS?  Linux is vastly superior in all respects.  Even the free Open Office suit out-shines MS Office.  Dell has the power to change the market. 

From the above article: "We will continue to offer this service after June 18 for as long as Microsoft supports the program."

My question is, does the term "program" refer to MS XP Pro or the Vista Bonus downgrade option.

Here is an article from Computerworld that explains more in depth as to what is currently going on in the industry:

http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=windows&articleId=9089198&taxonomyId=125&intsrc=kc_feat

Not good enough. 

Only Dell and other large computer companies are big enough to stop Microsoft from forcing millions of people to spend more to get less!  XP is a superior product for our needs - period.  This blog states Dell understands the plight of its customers.   However we are each being asked to spend $100's of dollars more for something we simply don't want.  It is time for Dell to act, not just talk.

Under this Downgrade Service from Dell, I understand we recieve both a DVD for Vista and a CD for XP.  My question is when we want to finally upgrade to Vista from XP will we be forced to reformat the XP partition and clean install Vista?  Or will the Vista DVD provided be an Upgrade Version or a version that we can use to Upgrade without re-format leaving XP installed apps intacted?

To Dewey Simms,

With the Downgrade Service you only receive one COA for the Vista product you purchased. If you choose to go to Vista and then change your mind to go back to XP, you will not be prompted for a product key as long as you use the XP media that was shipped with your system.

When you use this option, you are purchasing Vista, and Dell is executing your downgrade rights for you by installing XP Professional in the factory and providing media for both Vista and XP.

Enjoy your new D530!

Jenni

Recently purchased (received today) Latitude D530 - with Vista Premium Downgrade Relationship.  Vista COA is on bottom of machine, but I am unable to locate XP COA or XP product key code.  What if I need to reinstall XP.