<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="http://en.community.dell.com/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>The Brave New World of Open Expertise</title><link>http://en.community.dell.com/blogs/insideit/archive/2008/04/24/the-brave-new-world-of-open-expertise.aspx</link><description>I guess, then, my issue is less with TechDirt, and more around how Dell is presenting your &amp;amp;amp;quot;mini-site&amp;amp;amp;quot;. I, for one, was a bit surprised to learn of the business model, and it caused me to look at the material differently. I also</description><dc:language>en</dc:language><generator>CommunityServer 2008.5 SP2 (Build: 40407.4157)</generator><item><title>re: The Brave New World of Open Expertise</title><link>http://en.community.dell.com/blogs/insideit/archive/2008/04/24/the-brave-new-world-of-open-expertise.aspx#57802</link><pubDate>Fri, 25 Apr 2008 00:16:20 GMT</pubDate><guid isPermaLink="false">e3197daa-ef0d-4a70-8402-29215ff9a0f2:57802</guid><dc:creator>James Gross</dc:creator><description>Great post Marc and great comment Mike. I have nothing but the utmost respect for the guys at Techdirt and for their Insight Community. We can all learn from community projects and posts like this. 

&lt;div style="clear:both;"&gt;&lt;/div&gt;&lt;img src="http://en.community.dell.com/aggbug.aspx?PostID=57802" width="1" height="1"&gt;</description></item><item><title>re: The Brave New World of Open Expertise</title><link>http://en.community.dell.com/blogs/insideit/archive/2008/04/24/the-brave-new-world-of-open-expertise.aspx#57788</link><pubDate>Thu, 24 Apr 2008 23:07:39 GMT</pubDate><guid isPermaLink="false">e3197daa-ef0d-4a70-8402-29215ff9a0f2:57788</guid><dc:creator>Mike Masnick</dc:creator><description>&lt;p&gt;Hi Marc,&lt;/p&gt;&lt;p&gt;Interesting post.&amp;nbsp; Glad to read your thoughts.&lt;/p&gt;&lt;p&gt;On the issue of independent analysis, we actually think the Insight Community model works even *better* because you&amp;#39;re getting multiple viewpoints from multiple independent parties -- and given how we recruit people, you can rest assured that there are always a varied set of opinions.&amp;nbsp; The folks in the community are *passionate* and don&amp;#39;t back down.&amp;nbsp; That&amp;#39;s what we like, and that&amp;#39;s why the Community generates such interesting output.&lt;/p&gt;&lt;p&gt;As I&amp;#39;ve said before, the Insight Community model is designed to make you find out what you *need* to hear, rather than what you *want* to hear.&lt;/p&gt;&lt;p&gt;We&amp;#39;re doing our best to create a platform that not only creates interesting conversations, but also rewards people for their expertise.&lt;/p&gt;&lt;p&gt;It&amp;#39;s certainly a learning process, and it seems clear that some aspects of what we do can be explained more clearly, but overall, the output has been fantastic, and we&amp;#39;re continuing to build in more features and tools to make the process work even better... while hopefully causing less confusion.&lt;br /&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;&lt;img src="http://en.community.dell.com/aggbug.aspx?PostID=57788" width="1" height="1"&gt;</description></item></channel></rss>