Dell's New Service Partner Program - FAQ

H-Comms — Sat, 31 Oct 2009 01:07:08 GMT

How does this affect a small business owner like me? If I wish to repair someone’s Dell am I required to call to get the discount or do they offer a web based ordering system with the discount.

Also, if a PC is under warranty, can I touch it knowing I can repair it and be reimbursed from Dell for parts and services?

Input please.

re: Dell's New Service Partner Program - FAQ

DIGANTA KALITA — Mon, 13 Oct 2008 15:49:11 GMT

we are Interested to dell service center IN GUWAHATI

re: Dell's New Service Partner Program - FAQ

Chrysler Vergara — Fri, 15 Aug 2008 17:22:12 GMT

I have worked for Unisys, a Dell service provider in the past. I saw a technician, who appeared to be from a small private firm, picking up Dell boxes from our local DHL facility. He indicated he did not work for any of the Dell Service Providers but for himself. Is this possible, if so how?

re: Dell's New Service Partner Program - FAQ

Jeremy — Mon, 21 Jul 2008 21:40:58 GMT

We have had issueswith returns to Dell in the past. Once they realize we are a reseller and repair center, they stopped allowing any returns from our company. Does this new program help with this issue? If so, how?.

re: Dell's New Service Partner Program - FAQ

John Smith — Fri, 20 Jun 2008 03:37:23 GMT

I currently work for Unisys, a Dell service provider. Recently I saw a technician, who appeared to be from a small private firm, picking up Dell boxes from our local DHL facility. He indicated he did not work for any of the Dell Service Providers but for himself. Is this possible, if so how?

re: Dell's New Service Partner Program - FAQ

imran — Tue, 17 Jun 2008 23:35:01 GMT

Seems like a great program. How would Service provider get reimburse? What if clients unit is under warranty? How we are going to get reimbursed ? How do you determin if someone is service provider? or has the knowledge to repair dell machine? We are service provider for many companies for each warranty repair we get reimburse by the manufacturer ?

re: Dell's New Service Partner Program - FAQ

Jeanette Romero — Tue, 10 Jun 2008 14:46:24 GMT

I tried to make a purchase today and redeem my coupon the company sent me for purchasing a dell windows vista desk top computer the site made it very difficult for my order to go through.The company should pay more attention to the clients they already have,

re: Dell's New Service Partner Program - FAQ

Computer Consulting Blog — Tue, 03 Jun 2008 14:28:14 GMT

Thanks for posting about this! Independent, smaller solution providers and computer repair firms often get excluded, either because of high costs or incompatible structures by partner programs from major computer companies , and it’s good to see Dell’s program shaping itself to meet the needs of a lot of different types of tech providers. I will be interested to see how Dell continues to build its partner program in the coming months and years.

re: Dell's New Service Partner Program - FAQ

katie_macdonald — Thu, 29 May 2008 20:36:33 GMT

Oliver,

If you are a service provider, please call one of the dedicated sales numbers (parts, warranties, or Employee Purchase Program) listed on the Service Partner web page at http://www.dell.com/servicepartner. You can go ahead and start using your discount right away, and also provide your email for future updates and promotions with SPP.

re: Dell's New Service Partner Program - FAQ

Oliver — Thu, 29 May 2008 19:53:46 GMT

How do I go about signing up for this program?