Latest on the Graphics Card Upgrade for XPS M1730 Customers

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Carlos — Thu, 30 Oct 2008 22:09:26 GMT

I sold my XPS last July because Dell has not got any customer service, they only want our money and if you are not happy with your laptop they do not care. I changed all my computers at home and office and now I am working with Apple and HP they are totally different I can feel the difference, no more Dell. After 10 years buying Dell products I got enough. I do not lose anything but Dell is losing customers every day. The problem is the quality of the Managers, they are lost. The company is too big and they are not capable to do the job.

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

graphics cards — Thu, 30 Oct 2008 06:26:37 GMT

Thank you for sharing this info

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Marcus — Tue, 28 Oct 2008 01:05:21 GMT

You are all absolutly right. I bought this monster in Europe when it was out. It is a complete disappointment with the 8700 Cards. The notebook never fullfiled what it claimed to be.

Hardware Upgrade and driver support clearly shows who DELL treads their customers. This sure was the biggest mispurchase and I will never buy anything from DELL again.

Regards,

Marcus

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Alexei — Sun, 19 Oct 2008 12:35:10 GMT

ETA of 8800 upgrade outside of US? Anyone?

Seriously why having this whole forum when all you do is ignoring customers... I've been trying to find out whether dell is ever going to provide the upgrade outside of US for like 3-4 month now and all you do is keep ignoring me or anyone else with similar questions. I don't think that this is what Micheal Dell meant when he created this customer-focused company.

So please do your job and answer the question even if all you can say is that you don't know.

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Russ — Tue, 07 Oct 2008 08:24:03 GMT

Bought the 1730 about a month ago at the sugestion of brother-in-law, Read the glowing reveiws on the site ( Fake?) . And let the same B. In. L talk me out of the 8800 option , guess that was a stupid mistake !!!!! So far not that impressed , of coarse I still haven't been able to get SLI set up with any games . Step by step in the manual would be nice for us non-experts who have never had SLI before,

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Ryan — Thu, 02 Oct 2008 18:32:44 GMT

Lee, I completely agree with you!!! I will NEVER buy from dell again.

I got my xps early Dec expecting to have the hottest gaming laptop on the market with "mind blowing graphics" and the rest of the bull I was fed. Well, it was quite the contrary! There was not a streak of more than 2 days in which my computer didn't crash due to graphics card issues.

After spending hours on the phone with "XPS Tech Support" and being transfered all over the world, I was finally told I would have to wait till new drivers were released and my best bet was System Restore from Safe Mode. New drivers released(not from Dell) and no improvement!

Very long story short, after inquiring about the "upgrade" I was told that "apparently I knew more about the program than anyone in his department"!!!! If I purchased this new card ,which I'm not, to bring my system up to the level it was advertised, the price tag would be an outragous $5400!!!! So I am in the process cutting my losses and selling this comp so I can get on with a company that actually cares about it's customers.

thanks for listening

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Rune Martinsen — Mon, 29 Sep 2008 12:07:07 GMT

Status.

When will this card be available outside US? Im situated in Norway.

regards

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

lee — Sat, 27 Sep 2008 14:42:29 GMT

Well, well, well

Where should i start?

I have a 1 week old Dell 1730. I asked about GPU upgrade before i purchased the machine. My card has failed 1 week on and when i ask for an upgrade from my faulty 8700 to an 8800 all i get is, go to your local PC store and buy one. Who trains these idiots, i dont work for Dell and i know that the card is vendor specific.

I cant get the upgrade during this fault and i cannot even buy one from Dell, they put me in contact with third party and they want £1200 for one. Are you kidding me, thats a whole new machine.

I have alwaysed uesed Dell, i then went and brought there flagship laptop, since then i have been lied to, ignored and fed misinformation, never, i repeat never will i buy from this backward company again

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

mike — Tue, 16 Sep 2008 14:21:26 GMT

I do agree with Natoar, it was very disapointed with Dell, It took me a month to get the stupid 8800GTX, then it took another month to get the stupid tech out to my house to install it. It end up that the tech is sub contract by dell and have no experience with the dell machines it was a nightmares. It cost $1300.00 including installation and alot of frustration, and now i heard that media direct does not work with the video card you got to be joking. I don't why they Dell can't tell us the issues they were before we bought the stupid card.

re: Latest on the Graphics Card Upgrade for XPS M1730 Customers

Natoar — Wed, 23 Jul 2008 09:21:54 GMT

I think people should start really asking for a refund as this is clearly not un upgrade program but a spare part puchase and other people on the other direct to dell blog were claiming to be able to get these cards for $850 so how is $1100 a fiar so called discount!!!!!! Very Disapointed !!!!!!