XPS 700 Motherboard Exchange: What to Expect

re: XPS 700 Motherboard Exchange: What to Expect

Ed Mullen — Tue, 14 Aug 2007 18:43:04 GMT

Whats up with Dell, bought a 8250, 5years ago, no problems, sold on dell. So on my retirement and birthday decided to upgrade to the latest and greatest, a 710 h2c on march 9th, what a let down. From the minute I took it out of the box, it was nothing but trouble, finally after hours and hours on the phone with tech support, i called customer service and said I wanted my money back, They immediately offered to exchange my computer, with a refurbished one, I've had this replacement since the first of aug. and it has duplicated all of the same problems of my first 710 h2c except this one doesn't drop the overclocking. If it had not been for C-Net's article on disgruntled pc owners, I would never had known about this upgrade offered to 700 and 710 owners. My question is why are they charging the 710 owners, I already have a 5000 dollar boat anchor and now they offer an upgrade, which probley corrects all there initial mistakes and they want to charge me for it. I already paid with 6 months of heart ache. NUTS to DELL!!

re: XPS 700 Motherboard Exchange: What to Expect

3danym8r — Tue, 14 Aug 2007 12:59:56 GMT

So where are you guys finding 680i mobos for $140?

Newegg's cheapest is $159 and that one is a lower FSB. The cheapest with 1333/1066 FSB is $200.

re: XPS 700 Motherboard Exchange: What to Expect

PDSchweitzer — Tue, 14 Aug 2007 02:34:54 GMT

Lionel-

On: http://www.xpsupgradeprogramdell.com/Pages/Default.aspx

Program Qualifications

All XPS 700 and 710 purchases made through June 30th, 2007 are eligible for this program.

Why the cut-off on the purchase date? I just bought a XPS 710 from the Dell Outlet in July 2007 - so now I cannot be part of the upgrade?

re: XPS 700 Motherboard Exchange: What to Expect

Kurtis — Tue, 14 Aug 2007 00:47:27 GMT

I purchased my XPS 710 on July 4th, and the qualifications are that the system had to be purchased before June 30th. !! I thought Dell was making process with it's customers. I purchased this system at that time fully expecting to be qualified for the motherboard exchange program, because they stated "ALL" XPS 700 and 710 owners. "Now", on the day of the exchange, there are stipulations?? I'm truley angered by this! So now what does this mean for me? I'm left in the dark really, assumingly ripped off. If Dell would've made this information clear earlier, i bet more than just myself WOULDN'T have purchased the system. Why wasn't this information made readily available before the June 30th? I bet Dell was worried about not selling anymore XPS 700 or 710 systems that's why. I'm so frustrated right now.... Is it even possible now that i can purchase the new mobo at all?? Lionel please resond, help me out on this one. From a long time loyal Dell user...

re: XPS 700 Motherboard Exchange: What to Expect

Posts WereHeld — Mon, 13 Aug 2007 22:17:36 GMT

All the posts from 8am to like 3pm were held up. That is why so many people kept repeating themselves. The action was in the Dell forums today. I signed up at 9am, using the link posted there, for a few free XPS710 exchanges.

Doubt I would pay $250 on the 710 systems. And I think Dell will rethink and let all XPS 700 owners get a mobo exchange no matter when or where it was bought.

re: XPS 700 Motherboard Exchange: What to Expect

Omar — Mon, 13 Aug 2007 22:02:26 GMT

Can anyone point me in the right direction to find the worldwide website for registration for the XPS 700 exchange program? I assumed the website was going to be plastered in this site, but can't find it anywere, and last time I checked August 13th was the initial launch right?

Any help would be much appreciated,

Thx... MaxwellSmart86

re: XPS 700 Motherboard Exchange: What to Expect

Tom — Mon, 13 Aug 2007 21:51:28 GMT

No update today...?

re: XPS 700 Motherboard Exchange: What to Expect

Italian John — Mon, 13 Aug 2007 21:47:45 GMT

13th is almost gone in the uk - any update?

re: XPS 700 Motherboard Exchange: What to Expect

XPS 700: What To Expect — Mon, 13 Aug 2007 21:36:03 GMT

Expect to wait until the 14th!

re: XPS 700 Motherboard Exchange: What to Expect

wow — Mon, 13 Aug 2007 21:35:14 GMT

$250 LOL, and some nuts are still posting is an ok price? you need to get out more, in no way that old 680i cost that much especially being delled. Stop compare them to the top and new ones from asus, evga etc, those aren't the ones you are getting. Dell most likely will be revision 00.

680! motherboard = $140, new good case even with PS included = $100

What is the deal? they probably got 1,000 motheboards that costed them 60 bucks each to make and want $250 for it? it's simple they want 710 owners to pay for their losses. They are trying to cover all that up by saying you need to check if you are eligible for the uprade. LOL too funny someone paying $250 for a $100 bucks motherboard needs to check if they are eligible for it? Dell I have heard story about you but this is way too much. 3k gaming machines dell = a joke and now they need to pay way more to still have old tech in.