Dell and the Windows 7 Upgrade Program

Let Dell Upgrade a New Windows 7 PC for You

Direct2Dell — Mon, 05 Oct 2009 11:28:26 GMT

For those of you who are waiting for Windows 7 to arrive, Dell has a deal for you. We are expanding our

Barzini — Thu, 03 Sep 2009 15:31:45 GMT

Hello all. I am eligible for the Windows 7 upgrade and have registered through the site without a problem. I just had a few queries, hopefully someone from Dell can answer for me;

1. When do you expect to ship the W7 upgrades to UK customers? Will it be on launch date (Oct-22)?

2. How much do you expect shipping and handling to cost to ship to UK?

3. I have a Dell Desktop Studio 540, and I am aware that the hard drive is partitioned into 2 drives - the main C:/ drive, and a 'Recovery' D:/ drive where all the data is stored to do a recovery to factory defaults if necessary. How will installing Windows 7 affect this recovery drive? If, for example, I experienced problems and wanted to wipe my computer and restore it to it's factory settings, would it return back to Windows vista, requiring me to re-install Windows 7?

Many thanks for your help.

craigaa — Thu, 06 Aug 2009 07:50:02 GMT

Can anyone inform me how to do the change of owership thing for a Notebook bought in South Africa?

Then retail form does not work for anyone outside the US and the standard change of ownership form cannot be completed.

I have an issue whereby the notebook was bought on 23 July, but the warranty info shows a significantly earlier date.

My concerns are a loss of warranty period and the Windows 7 upgrade, unless the date of purchase is amended, this will not be possible.

Customer care in ZA are adamant that the purchase date is when the notebook was shipped to the distributor and show no interest in correcting this.

bladwa1 — Wed, 29 Jul 2009 23:35:22 GMT

Why is there still no response as to why the Studio 17 isn't eligible for the Windows 7 update? And now the Inspiron 17" is out and it doesn't seem eligible either? Why would anyone buy a computer that isn't eligible? Is there something wrong with the system architecture on these machines? I'd be interested but now I'm looking at your competitors to get one this summer.

Thanks.

Hilmar — Sun, 26 Jul 2009 16:45:54 GMT

somewhat related question. I see my system in the drop down menu on the win7 upgrade site. Does this mean there will be a BIOS upgrade for the same system (Studio XPS 435MT) that contains a new slic2.1 table in the future?

yellow65 — Sat, 25 Jul 2009 14:33:52 GMT

Oh, forgot to mention both Latitude E6400 came with Vista Business (one had the XP downgrade), so they should both be eligible for Windows 7 Professional.

yellow65 — Sat, 25 Jul 2009 14:28:11 GMT

I purchased 2 Latitude E6400 laptops from the Dell Outlet recently. On June 29th I purchased a refurbished one for home use and on July 8 purchased a Previously Ordered New one for work. Both systems had the "Free WIndows 7 upgrade" in the cart when I purchased them and the E6400 is listed on the Windows 7 upgrade list and they were both ordered after June 26. Both systems come up as ineligible for the Windows 7 upgrade on the Dell website. I have sent 3 separate emails to Dell customer service asking why and to this date have received no response from Dell. My past experience with Dell customer service was always excellent, my opinion is changing quickly. Why are my new laptops coming up as ineligible?

Jean2009 — Mon, 13 Jul 2009 16:15:27 GMT

Thank you Todd.

Jean2009 — Mon, 13 Jul 2009 14:25:08 GMT

I can't register for the Windows 7 upgrade because it says my system is not eligible.

My hubby bought my Inspiron 1545 on 6/29/09 from Best Buy... I registered it online on July 4th. Spoke to Customer Service last Thursday... they said the ship date and warranty start date would be changed to 6/29/09 within 48 hours..... still no joy.... the ship date is still 2/28/09 (shipping date to BestBuy) and the warranty start date is 5/29/09.......... grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

gm52031 — Wed, 08 Jul 2009 11:24:04 GMT

Hey, How about this purchased on the 26th direct from Dell. Received it the 3rd of July.

Fast service on that end.

Studio XPS 435T

Not eligible. Contacted customer care. They reviewed the order and it is eligible.

Said I should try again as of the 8th no luck.