First Replacement Batteries Shipped to Customers

re: First Replacement Batteries Shipped to Customers

AnnoyedinAfrica — Sat, 16 Feb 2008 23:09:53 GMT

I used the recall service but about 4 months have passed and it has still not come. I got the mail that it has been posted in November, but 20 working days later, nothing. I think Dell might have used normal post but things get stolen here, in Zambia, Africa, via normal post. Only courier is safe. Who do I talk to in Dell or contact via mail about this?

re: First Replacement Batteries Shipped to Customers

Tricia — Thu, 31 Aug 2006 19:10:58 GMT

I found through Dell's website, that I had a defective battery, and ordered a replacement. It came in less than 48 hours!

I am pleased with Dell in all of their efforts concerning the battery recall. I have always received great service from this company. They will continue to be my first choice for purchasing products.

Way to Go!

re: First Replacement Batteries Shipped to Customers

Himadri — Sat, 19 Aug 2006 08:42:11 GMT

Well, Is there a way I can know that my notebook battery is among the defected one. Though it gets heated up, I am using Latitude D610...

re: First Replacement Batteries Shipped to Customers

finnadat — Fri, 18 Aug 2006 03:57:56 GMT

i got mine in today and was amazed at how quick it was - being in tx probably helps, but that was mighty fast

Dell Battery Recall 2006-08

Confluence: IRC-IT — Thu, 17 Aug 2006 13:40:07 GMT

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude, Inspiron, XPS and Dell Precision Mobile Workstation notebook computers. \......

re: First Replacement Batteries Shipped to Customers

thrillhouse — Thu, 17 Aug 2006 12:28:56 GMT

So despite the fact that everyone likes to jump all over Dell on this one, some of us understand that it was Sony that made the batteries. So how badly will Sony get spanked on this one? Will Dell continue to use them as a supplier?

re: First Replacement Batteries Shipped to Customers

mark — Thu, 17 Aug 2006 01:13:30 GMT

will bulk purchase get higher priority and will there battery s get sent out all at the same time?