Dell Unleashes the Community Part 2

Direct2Dell Three Years In

Direct2Dell — Fri, 10 Jul 2009 20:00:01 GMT

Today is the third birthday for Direct2Dell. In some ways, it seems like yesterday when we jumped into

Making the Forums Look Like Forums

Direct2Dell — Wed, 01 Apr 2009 22:51:33 GMT

We rolled out a new version of our Community site in early November last year . The goal was to create

re: Dell Unleashes the Community Part 2

Thereal-dbk4297 — Sat, 22 Nov 2008 17:10:15 GMT

Sean, Most of your links are broken. ... Could you please update them,as I am very interested in seeing that the upgraded tech support forums get fixed to a point where customers can find where and how to ask questions required to support their systems.

re: Dell Unleashes the Community Part 2

cwtaylor — Sat, 15 Nov 2008 00:32:12 GMT

Congrats on the launch, Sean!

re: Dell Unleashes the Community Part 2

leathtj — Wed, 12 Nov 2008 10:01:13 GMT

the new forums web site is pretty much unuseable rubbish typicall myopia from development team and amangement. The users tell you it is not what they want or need but you can only continue to tell us how great the new site is. Same story as Balmer with Vista. Dell is in the process of loosing one of it's most attractive features as a seller; namely the ability to research and share questions using other people's experience. I can't find things I used to be able to. I get acres of white space and drivel for content. Perhaps the time has come to stop buying Dell if you are so keen to be mediocre