How to Upgrade the XPS 700 Motherboard Yourself

re: How to Upgrade the XPS 700 Motherboard Yourself

Nicholas Bishop — Wed, 08 Oct 2008 21:32:31 GMT

I have to concur with the prior posters; I was not informed or notified about this promotion until well after it was already expired, and now I find myself locked into a proprietary case, motherboard, and power supply with no avenue to upgrade. On top of that, the phone agents are incredibly pushy on selling everything under the sun except what I'm asking for. And the last time I called about this promotion and started asking for escalation, I was hung up on. Plus being called back at 11:45PM... yes, nearly midnight... because this phone agent had a 'next fifteen minutes only' sale he just had to pitch to me. Needless to say, this whole experience has soured my outlook on Dell, and it's highly doubtful I'll ever go back for another.

re: How to Upgrade the XPS 700 Motherboard Yourself

Eric R — Fri, 29 Aug 2008 15:19:48 GMT

So last night I was calling into figure this out. Being very frustrated is all I got out of this. I called a number from the dell.com site to call. I called in and it was a "Spare Parts, and Upgrades" number. They tried to sell me everything they possible could except what I was asking them for, a processor upgrade. They said they couldn't prove any information on a processor upgrade. They saw that the machine could handle up to 8 gigs of member and really wanted to sell me it. Then after I told them I was only interesting in getting a processor for it because XP isn't going to recognize anymore than 3.5 gigs of memory they got upset with me. And tried to tell me that upgrading the processor wouldn't help speed the system up any. Maybe that is true but it seems like it would be the next step in upgrading my system as everything else is pretty much above todays standards for my system. They didn't help nor offer help. It took me hours to get through because I got disconnected from them randomly. I am going to attempt to contact Techinal Support with this issue and see what they say. Right now I'm to annoyed to talk to Dell. So far I think this was the fourth Dell that was purchased by my house hold. Since then we have purchased 2 more laptops. We have purchased six dells in the last 5 and a half years to 6 years. And I think that we wont go back to Dell to purchase another if my life depended on it. With Sun becoming more consumer friendly, and prices resonsible compaired to Dell they might take my business, or I will just go back to building my own PC's. And purchases Toshiba laptops,

re: How to Upgrade the XPS 700 Motherboard Yourself

Eric R — Thu, 28 Aug 2008 20:30:37 GMT

I have missed the main go around with this issue. The site listed above seem to be for sale now. Who do I contact to see if I'm eligible for this?

re: How to Upgrade the XPS 700 Motherboard Yourself

Henry Lai — Sat, 31 May 2008 21:34:09 GMT

Were Dell XPS 700 owners notified of this program? I never got an email or call about this. I bought the system back in October 2007 and it still runs great (my review about 2 years ago: http://www.worldofpwnage.com/world-of-pwnage/reviews/dell-xps-700-review.html), but it's performance is lacking now when running newer games. When I searched for upgrading options on the 700 I found this site. I'm still a loyal dell owner and bought the MX1330 which also pwns.

re: How to Upgrade the XPS 700 Motherboard Yourself

Dave Cerutti — Tue, 01 Apr 2008 02:28:48 GMT

It is now April 1st 2008 and the Foxconn motherboard that Dell used in my XPS700 will not post. I did not know about this upgrade or I would have taken advantage. Lionel what can Dell do for me? I can do my own installations. I diagnosed the non posting MoBo by unplugging the RAM, CPU, and cards to see if I could get a beep. I get fans but no beeps on boot. With the video card installed, I get no life on the monitor. .The motherboard will not POST. I am 100% sure that the original XPS700 Motherboard is dead and my warranty expired in December of 2007. Please help me. This was an expensive PC, it's like new, and now I am left with noting but an air blower. -Dave C

re: How to Upgrade the XPS 700 Motherboard Yourself

Vladimir Veselinovic — Fri, 02 Nov 2007 15:40:26 GMT

I received my new 720 board had it put in and it didn't work. The technician on site had to spend one hour trying to get dell on the phone. He was being transferred over and over again. We were kept on hold longer then the help we received. That’s how awesome dells customer support is. Found out the new Board was probably DOA=Dead on arrival. It may have also killed my Graphic card. Dell said we can't help you because you no longer under the warranty. The computers almost 2 years old. They first break my computer and tell me they can't fix it? If you guys wanted to know what light were on it was error 1-3-4. After the technician spent some more time talk to dell they were like ok we understand. I should be getting a replacement board and Graphic card who knows when. They said they don't have any in stock so it may take months. If I could rate Dell phone support I would give them a 0. On the other hand the technician was very friendly and understanding and he doesn't really even work for dell. Now I have to email Technical support to find out when my parts are coming but I can't email them do to the fact that my computer is no longer under the warranty. Forcing me to waste more of my time being put on hold 20-30Mins each time then being transferred to another person that thinks they know what their doing.

I would like to take the Time to thank the XPS team for breaking my XPS 700 computer and frying my graphic card. Thank you for your hard work my 3k computer is now dead and I have no warranty on it. Now I have to wait months to get the damn thing working. Dell won't even send someone over to reinstall my old motherboard. Thank you for breaking my computer with your new motherboard and I hope you don't set this example to future XPS owners.

If you think I am lying check my Email address or user name I have a case number that explains it all.

re: How to Upgrade the XPS 700 Motherboard Yourself

Alex — Fri, 21 Sep 2007 15:35:26 GMT

heyyy

HP Blackbird 002 vs Dell XPS 700 Series

Eric A. Duncan — Thu, 20 Sep 2007 04:14:12 GMT

After Morgan Webb pitched me over to the Blackbird's Wikia's site about a month ago, I've been keeping

re: How to Upgrade the XPS 700 Motherboard Yourself

Ben — Tue, 18 Sep 2007 20:31:37 GMT

Guys, to clear a few things up:

1. Yes you will have to reinstall your OS.

2. If you want the CPU upgrade, I would suggest buying it through third-party. You will have the 3 year warranty on the processor from Intel. Dell overcharges way too much on most parts. No disrepect, but come on Dell. You are getting us on those high prices.

3. If you have built PC's before, you can do this upgrade. Actually it's easier than building a whole new system. If you have not built a PC, get support to do it if you are iffy.

4. I ordered this and will be doing the upgrade myself. My system has a three year warranty, so no worry.

Hope this helps!

re: How to Upgrade the XPS 700 Motherboard Yourself

brian s — Sat, 15 Sep 2007 16:33:10 GMT

Sorry but i talked with dell, no warrenty or support.The motherboard is sitting on my desk 1 week .I called your no. three times , no one gets back to me, I asked fore a price for the cpu ,no answer! nobody hase a clue about this upgrade If i get third party cpu will dell give me support and warrenty?same cpu at $518 can.