The Home Page

re: The Home Page

joanne_hamann — Mon, 09 Jun 2008 20:29:12 GMT

Niculina Restauro,

I am sorry to hear of your experience with Dell so far. The Dell Community Forum's printer section may be a great place to get your issue resolved. I have put a direct link to the Printer board below. If you want to ask a question you will need to create an account.

http://www.dellcommunity.com/supportforums/board?board.id=A940

Joanne

re: The Home Page

niculina restauro — Mon, 09 Jun 2008 19:57:02 GMT

Ref 948 Wireless printer:

Recently we purchased a 948 printer with the hopes of not using a wire for the laptop as well as out main frame. Presently we have a wirelless hook up for the laptop for the internet, etc. Upon telephoning your so called customer service after 2 hours he told us that we needed to bring the laptop to our main frame and hook up the printer wire. Then upon a second phone call, your service man said that he would send a tech to our home on June 9,2008, but upon telephoning we find out no such request was made to the tech. Now here we are with a Dell main frame and a 1720 laptop a new so called wireless printer[948] and with a 12 foot wire to print. Is this so called 948 wireless pprinter a hoax? lease send me a tech without wires!

Thanks

Niculina Restauro

re: The Home Page

Patrick Dohack — Wed, 31 Oct 2007 19:22:45 GMT

Sales Department

I went on line to find a telephone number so I could actually talk with someone about the pruchase of a new computer.

I am interested in a VOSTRE mini 400 tower.

However I need to know, or shall I say have explained the features.

Pat 314 843-0175

re: The Home Page

custom laptops — Tue, 16 Jan 2007 18:04:30 GMT

this review is so good..was about to purchase it . thx for your review

re: The Home Page

Alexander Cunningham — Sun, 03 Dec 2006 17:29:07 GMT

The "home office", "corporation", etc. distinction is tired (and absurd). Just break it down by product lines and show all that are available. If pricing discrepancies exist based on customer type, let that be handled at checkout.

I've had 5 Dell laptops over the past 12 years are I'm seriously considering an Apple. I've already migrated to Solaris at work, so the Mac OS is a pretty easy transition. I'm sure I'm not the only long-term customer annoyed enough to start shopping around.

re: The Home Page

Justin Greenwald — Tue, 31 Oct 2006 17:11:06 GMT

The site works well from a technical standpoint. I like that I can save my cart & compare the products I've configured under the "Small Business" & "Medium & Large Business" divisions. This is a necessary step in getting the best deal. What I don't like is the results of the comparison. I can't select a 160GB hard drive in "Small Business." I can select it in "Medium & Large Business". The difference in price between the 2 identically configured machines (other than 120gb vs. 160gb hard drives) is $346.01. That's the "to your door" difference with promotions etc.

I'm either going to bite the bullet and make my company pay $346.01 for the 40 GB upgrade, or buy the "Small Business" configuration and then upgrade the HD myself with drive imaging software. That way I won't feel so "beat over the head."

In summary, about your website . . . same rat maze, slightly better interface, still clutered.

re: The Home Page

John Whitton — Sun, 22 Oct 2006 00:17:12 GMT

I love the new design. Much easier to browse products, and get to what you want to look at first. Good job.

re: The Home Page

Sean Hattaway — Thu, 05 Oct 2006 19:14:13 GMT

The most important things to be considered in a website is its pleasing design and accessibility for the users. If your homepage can't do that, then I don't know how it can help you.

Alien hybrid?

TechBlog — Tue, 26 Sep 2006 12:46:21 GMT

It's no conspiracy. Indeed, it was to be expected: Alienware is becoming more like its new owner, Dell. This story in BusinessWeek discusses the branding dilemma that befalls a company such as Miami-based Alienware, whose customers were often drawn to..

re: The Home Page

Adolf Winterer — Fri, 22 Sep 2006 16:26:33 GMT

There are two things you should change: 1. The design is badly broken in regards to web standards! Go to www.w3c.org and check you own site. 2. Do not force Windows onto you customers. One of the keys to customers is to give them choice. And this includes to run a Dell computer with Linux or BSD! Make Windows optional during configuration. Please.