http://en.community.dell.com/blogs/direct2dell/archive/2008/09/30/where-in-the-world-is-dell-chat.aspxI recently shared information about how to reach Dell Chat Support . Direct2Dell reader JQ responded to that post telling us that they hadn&rsquo;t been able to locate Chat Support in Malaysia. Good news! We have Chat Support in Malaysia , too! In factenCommunityServer 2008.5 SP2 (Build: 40407.4157)http://en.community.dell.com/blogs/direct2dell/archive/2008/09/30/where-in-the-world-is-dell-chat.aspx#121708Mon, 13 Oct 2008 16:28:10 GMTe3197daa-ef0d-4a70-8402-29215ff9a0f2:121708ethana2<p>Gotta be honest here; I try to stay positive, but my experience with Dell tech support was pretty horrendous too.</p> <p>Once they see you&#39;re using Ubuntu they treat you like you&#39;ve got the plague and try to shuffle you off somewhere.&nbsp; The people who fill out the repair papers don&#39;t seem to know what they&#39;re doing either..</p> <p>If Dell is going to become a serious Apple competitor, they need to step up their Ubuntu support quality and the general competence of their service staff by quite a bit.</p><div style="clear:both;"></div><img src="http://en.community.dell.com/aggbug.aspx?PostID=121708" width="1" height="1">