Dell Vista Upgrade Program Update

re: Dell Vista Upgrade Program Update

Harry — Thu, 27 Sep 2007 17:41:31 GMT

Today 27/9/2007 I got a leaflet fom dell advetising the vostro 1000 it stated it had 160gb hard drive not so only has 120gb it also stated FREE delivery not so £60 in the ad it would have cost £386 in reality £440 you would be better talking to a brick wall as opposed to the call center you would get more sense tomorrow I am going to trading standards every time I get one of these lealets it is allways wrong & misleading

re: Dell Vista Upgrade Program Update

Jordice Cone — Mon, 10 Sep 2007 01:34:09 GMT

Dont' know why everyone wants Vista!! I dislike it...I also have been very unhappy with my Dell Inspirion 1505....a LEMON. I have had to do several restores, one COMPLETE restore.....nothing but trouble trouble trouble. This will be the LAST dell product I will purchase. I purchased March of 2007 and wish I had not. Been a very disatisfied customer....

Vista is a total NIGHTMARE!!!!!!!!!!!!!!!!!!!!!!!

re: Dell Vista Upgrade Program Update

Dewi — Wed, 29 Aug 2007 09:47:32 GMT

I ordered my Pc December 06 and have still not recieved my vista upgrade, After sending several E-mails to dell and having several responses and waiting for dell to send me my disk (suprise suprise did not recieve) many months later I sent them another E-mail to which i had a response of "we have no record of you contacting us" I can no longer be bothered to contact Dell with such a bad run program as no one at Dell seems to know what they are doing with this Vista upgrade program. Why did Dell put this offer up when they clearly can not deliver what they advertised?

re: Dell Vista Upgrade Program Update

vamp — Mon, 20 Aug 2007 06:43:24 GMT

Am I the only one that has a problem with the fact that the "free Vista upgrade" costed just as much as the OEM version?

I had to pay 79 euro in total for the "free" vista upgrade. it's a scandal! I have contacted dell about this, but the support team does not know what they are talking about and nobody could give me a proper answer on why my "free" Vista upgrade costed me the same as an oem vista.

re: Dell Vista Upgrade Program Update

Trent Murrihy — Tue, 07 Aug 2007 10:31:44 GMT

Hello!

Is anyone listening?

re: Dell Vista Upgrade Program Update

Trent Murrihy — Fri, 20 Jul 2007 11:04:00 GMT

Wheres my Vista!

The website www.dellvistaupgrade.com is no longer working. Is the site temperarily down or has it been removed?

How am I supposed to check the status of my order?

Someone from Dell please contact me via email!

re: Dell Vista Upgrade Program Update

Mark Baker — Thu, 12 Jul 2007 20:13:04 GMT

PC purchased. Done all that was asked of me but still no upgrade though money was taken on 17 may 2007.

Like others DHL made an arse of the delivery (could not find me) so returned upgrade to US. Having contacted Dell support and custoer services I still have no upgrade. By anybodys standards we are now in to breach of contract? An no dellvistaupgrade site doesn't help!

Unimpressed and responsible for 100s of Dell PC purchases at work - Dell you have some making up to do to keep me as a customer!

re: Dell Vista Upgrade Program Update

David Mcwilliams — Mon, 09 Jul 2007 23:50:59 GMT

I HAVE BEEN TRYING FOR A MONTH AND A HALF TO SUCCESSFULLY CONTACT DELL.

DHL MIS-DELIVERED MY Express Upgrade to Windows Vista order. WILL SOMEONE DO SOMETHING? DHL SENT THE INFO TO DELL IN MID MAY.

re: Dell Vista Upgrade Program Update

Freddie Spraggs — Mon, 02 Jul 2007 17:45:14 GMT

I bought a Dell in Feburary with the understanding i would receive a free vista upgrade. Well I did receive my free upgrade finally in march trouble is they sent the wrong one right off my serice tag I got office and tried to install it and guess what, it wasnt compatable. That was three days and hours on hold getttin my hard drive back after it messed up my system. Called Dell and was assured they would send Home Premium to me ASAP! Here it is July and nothing yet. I see Im not alone in this. My advice is to never do business with Dell again!!

Freddie in Missouri

re: Dell Vista Upgrade Program Update

Preston J — Sun, 01 Jul 2007 21:23:00 GMT

I have called Dell for the last three months to report I have not received the Vista upgrade for my Inspiron E1505 purchased 12/06. I have repeatedly been told each time the ship by date was changed--the most recent to June 30 2007 which has also passed and I still have no Vista upgrade for which I paid shipping costs. Dell appears to have taken down the dellvistaupgrade.com site -- it is 7/1/07 and it not still operational to allow users to:

Check their order status
Update credit card information
Update or change the shipping address for order

Unfortunately no one is available on the weekend to take calls at 866-634-7426 or 866-409-9542. Email does not provide any relevant customer support either. Can someone from Dell respond to this matter? Especially the websites that appear no longer exist. This is my last Dell purchase.