You might have seen some of the online buzz about the Adamo XPS on sites like Gizmodo, CNET and Engadget since our recent announcement.  I wanted to take moment and provide some insight into this addition to our Adamo product line-up. Like Lionel mentioned, the Adamo brand has always been about providing cutting-edge innovation, premium design, craftsmanship, and luxury to the high-end consumer. This started with the original Adamo Thirteen which utilized authentic materials throughout including an aluminum frame and glass display assembled with Swiss watch-like craftsmanship. With the original Adamo, we worked to deliver this at a mere 16.4mm high and that helped make it the world's thinnest laptop at the time.

 We wanted to build on that. That's why we decided to take some of the knowledge gained during the Adamo Thirteen development and push it even further. The result is the Adamo XPS a laptop that is 9.99mm. To give you an idea of how thin 9.99mm is, most cell phones today are thicker. The current iPhone is 12.3mm thick and a common USB port, found on most computers these days, is 7.5mm.

To arrive at a product this thin, we had to really start from the ground up. The traditional 'clamshell' laptop design just would not work. Over lots of late nights brainstorming, sketching, and prototyping we finally arrived our unique hinge design which results in an angled keyboard that is similar to a traditional desktop keyboard.

This angled keyboard allows for more efficient cooling, improved acoustics, and most importantly it folds into the display essentially disappearing when the laptop is closed. When you want to open the system again just swipe your finger across the cover and the keyboard pops open. Very cool and very James Bond! I've seen that GottaBeMobile.com mentioned that the latch does require power to open, which is true. If you find yourself needing to open the system for some reason without power (or if there's a technical issue with the battery and AC adapter), we've provided an override tool that does the trick. We've also included a 'hot swap' feature that allows you to switch batteries while in sleep mode without turning off your system.

The engineering team needed to be really creative in order to maintain the 9.99mm height. Lessons learned from Adamo Thirteen included unique mounts that allowed us to remove the metal casing surrounding the Solid State Drive. The team also split the motherboard into multiple pieces to allow the other components to be in the same plane. That is, in a traditional laptop the motherboard sits at the bottom, the keyboards and other component sits on top. All of this was too tall for the Adamo XPS so we effectively put the keyboard, and other components at the same level as the motherboard to minimize height. The team also needed to relocate the I/O ports (USBx2, audio, Display Port, and power) to the LCD since the palm rest was thinner than the ports.

Beyond making it thin, we didn't want to compromise on hardware. It sports a Core 2 Duo 1.4GHz ULV processor, 4GB DDR3 RAM, 128GB SSD drive and a slick 13.4 inch HD display. If you want to see more photos, Brian Solis posted some good ones on his blog, or you can check out the Adamo XPS set on Dell's Flickr page.

With its ultrathin yet sturdy design, aluminum enclosure, diamond cut logos, metal keycaps, and wing-inspired design accents we set out to make the Adamo XPS simply breathtaking. A lot of effort went into designing the next product under the Adamo brand.  We hope you like the Adamo XPS.

Today I would like to share the following article, Dell Expands the Data Center Options, which discusses the importance of simplifying the SMB IT experience. SMB datacenters have the same requirements from large data centers to remove complexity and make simple the IT process. This article does a great job presenting how well Dell is working to address these requirements from a SMB perspective. SMBs need to improve efficiency with  more flexible and agile data center requirements, while controlling the costs. With our newest enterprise offerings – servers, storage, software and services we are working to deploy to our customers the infrastructure solutions that match the SMB data center requirements.

You can check out the article on The Clipper Groups's site.

A few days ago I ran across an interesting thread on notebookreview.com, where Alienware customers noted some confusion regarding the graphics memory on the ATI HD 4870 in the Alienware M17x. Some folks were reporting that their invoices listed the memory as GDDR5 instead of GDDR3, and were wondering which memory was actually on the card.

Just to clear up any remaining confusion, the card definitely has GDDR3, *not* GDDR5.  While we’ve taken steps to correct the invoicing error, I hit up some folks from our engineering team to provide more detailed information on the subject.

The Alienware engineering team evaluated both GDDR5 and GDDR3 with the 4870 card.  Because of specific design constraints associated with notebooks and the 4870, they found that the GDDR3 memory provided the better overall user experience for gamers.  There are no current plans to offer GDDR5 in combination with a 4870 in the M17x.

Alienware will honor full refund requests for customers with incorrect invoices. I do recommend testing the cards for yourself before opting to return your M17x, though.  I think you may be pleased with the results

As you may have read, Dell has partnered with the color experts at OPI to bring 26 classic nail polish colors to the Dell Design Studio. Starting today, you can personalize your Dell Studio, Inspiron or Mini laptop with your favorite OPI color at Dell.com, whether for yourself or a holiday gift for the color lover in your life. 

Many of OPI’s top selling colors including I’m Not Really a Waitress, Big Apple Red, Princesses Rule!, Louvre Me Louvre Me Not, Cajun Shrimp and Green-wich Village are now available. Looking for something bright? Check out Need Sunglasses? yellow, In My Back Pocket orange (Alyssa Kolsky Hertzig’s at Allure Magazine’s favorite) or my personal favorite Teal the Cows Come Home. Want to make a statement with some shimmer? Try Happy Anniversary, Smitten with Mittens or Holiday Glow.

You can view all the 26 options online and check out the full set of images on our Flickr site. Let us know what you think!

Also, check out the inspiration from OPI behind some of your favorite shades:

La Paz-itively Hot!

“Inspired by the lifestyle and culture I equate with South America – a passion for music, for love, for life – this color expresses the kind of wild abandon that makes me want to take off my shoes. And dance on the beach.  With the wind in my hair. What can I say – it’s a hot color, not for the shy.” - Suzi Weiss-Fischmann, OPI

I’m Not Really a Waitress

“Living in LA puts me in the heart of the entertainment industry, where you can see celebs and celebutantes just by grabbing a latte.  My inspiration behind I’m Not Really a Waitress, OPI’s best-selling shade of all time, is the response you hear from every would-be actress who is waiting tables until her big break comes along. Created for the OPI Hollywood Collection, this is one shade that’s totally ready for its close-up!” - Suzi Weiss-Fischmann, OPI

Big Apple Red

“Who doesn’t love New York? It has everything – fashion, theatre, four distinct seasons, energy, excitement, and the best bagels anywhere. Hands down. The place where the official color of fashion is black, this city offers big buildings, big ideas, big beauty – and big inspiration. For this big color.” - Suzi Weiss-Fischmann, OPI

It’s been a busy time since Windows 7 launched last week. Many customers who bought systems after June 26 have registered for upgrade kits to move from Vista to the of Windows 7. So many, in fact, that we've had to address performance issues on the Windows 7 upgrade site. We've also recently corrected an issue that was causing incorrect ship date information in some cases.

Update: I heard from customers like Direct2Dell reader johnkett, shf doc and a couple of others that they could not get beyond documenting their current version of Vista during the registration process using the Chrome browser. Switching to Internet Explorer works. Firefox works as well.

Each upgrade kit will consist of two things: the Windows 7 operating system disc and an Upgrade Assistant DVD, which contains Windows 7 drivers and more. In this post, I want to take a few minutes to explain the process of getting your Windows 7 upgrade kit for eligible systems. First, I’ll outline the core steps of the process, then will explain each one further from there.

1. Determine system eligibility
2. Register your eligible system for the upgrade at https://win7.dell.com.
3. Place your order for the version and language of Windows 7 that you want
4. Once you successfully place your order, you can check the order status from the Windows 7 upgrade site at https://win7.dell.com

Checking system eligibility:  You can buy a qualifying machine from June 26 - December 31, 2009. Check the system eligibility link (see image below):

Registering your system:

To register your system, start at https://win7.dell.com. You'll be prompted to enter some information like your name, e-mail address, the date of your purchase, the system type and service tag. In the Tell Us About the OS Purchased section (see below), be sure you choose the right OS version and details like 32 pr 64-bit.  One common issue here is that customers are not choosing an OS language at this point in the registration process. If you do not specify an OS language, Arabic is the default language.

Some customers are running into an issue where either their system is not being recognized or that their system is not eligible for the upgrade even though they meet the eligibility requirements. If this is happening to you, feel free to let me know in the comments of this post or contact me (see the details in the last paragraph below).

Once you get through these details in registration, you'll be asked to create an account user name and password. You should see a screen like this one when you finish the registration process:

Soon after, you will receive an e-mail that confirms that you've registered. Form  there, you will need to place your order.

Placing your order:

First step is to log back into the Windows 7 upgrade site. From there, you will see all the systems you registered in the top row. Assuming your OS language is available (see schedule here), you will be able to place a check in that box, the click the Add Kits to Cart button. Once it is moved down from the Registered section into your Upgrade Cart section, click the Complete Your Order button:

From there, you will be asked to complete details like your shipping address and credit card details (if shipping & handling fees apply). You will then be asked to confirm the order, review the terms and conditions, and complete your order. Soon after you complete your order, you will receive an e-mail that confirms your order details.

Checking Order Status:

At this point, once you log into the upgrade site, you will see an Order Status link. The time it takes to ship the upgrade kit will vary based on lots of factors like volume and where we're shipping to. In some cases, it may take up to 2 - 4 weeks.

If you encounter issues in any of the steps above, you can comment on this post or contact me directly through sending me a private message or you can e-mail me here. If you go that route, please share your service tag or order number, and let me know some details about your specific situation and I will try to help.

Many of the resources are found at the Dell Windows 7 Upgrade Site. That’s where you’ll find things like the FAQ, the System Eligibility List, the Release Schedule. Here’s the main Windows 7 Forum Page. Another main technical support resource is Dell’s Windows 7 Support Center (click on the image below to check it out).

We know there are many customers out there who are looking forward to getting your Windows 7 upgrade kit. We'll be doing everything we can to get them out to you as soon as possible.