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Joined on 06/29/2006 Posts: 2,052
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Inside Dell Global Command Centers

Dell uses Global Command Centers to help minimize downtime for our business customers during situations like natural disasters, severe weather and other critical situations.

Dell operates command centers in the United States, Ireland, China, Japan and Malaysia.  Winter is a busy time for the GCC, where storms like the one that blew through the West Coast last week are a more common occurrence. 

In this vlog, Tim Mixon from Dell's Global Services team talks to Matt Roberts in the GCC to get a better idea of how they operate. More to come next week.

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Dell "Dude",

Just curious, how many servers does your team monitor/support and are they only Dell servers?

 

-Mike

 

Craig, the Command Centers mainly deal with warranty customers, so currently they don't deal with shipping issues for new orders.

 

Is this going to help with shipping issues for new orders?

 

Amazing!

Dell Global Command Centers sounds like "World domination centers"!