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Joined on 06/29/2006 Posts: 2,052
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More Details on Wal-Mart, Adding Sam's Club Soon

Yesterday, we started selling Dimension E521 desktops in more than 3,000 Wal-Mart stores in the United States, Canada and Puerto Rico. Later this week, we will be selling the Dimension E521 desktop and the Inspiron 1501 notebook through almost 600 Sam's Club stores across the United States. The press release contains configuration and pricing details for these systems. Later in the summer, we will start to offer a Dell notebook through Wal-Mart as well.

This has been a heated topic among Direct2Dell readers. Wanted to reiterate something I said in my previous post: it's only a small part of a broader global retail and consumer strategy that we'll roll out over time. Much more to come on the service provider front as well. Things like this agreement will allow us to reach more customers around the world, and all of these strategies are meant to augment the direct model, not replace it.

We'll continue to use Direct2Dell to communicate both incremental and significant updates on our retail and service provider strategy.

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Forest Kelly
I guess selling at Walmart is one way to get ride of the Junk Dell Laptops ,Mine has broken 4 times in the first year and finally had to buy my own hard drive and install my own operating system and drivers to make it work now it works fine no help to customer support
 
mehrzad janfada
I am just wondering why we can not buy any option of intel processor at walmart or sams club!?
 
I have to say I agree with AJ Parker.  I have been a loyal Dell customer since 1998, and I specifically came to your Web site tonight to tell you that because you've chosen Wal-Mart as your retail "partner" for distribution of your PCs, that, I for one, will never own another.  And I am in currently in the market for a new one.  Wal-Mart does not "partner" with anyone - you will learn that in time.
 

AJParker:

"There are so many better companies" to choose from?  Dell chose the largest retailer in the world which can reach more customers than any other competitor.  It also chose a company known for having the best supply chain in retail, thereby offering the greatest possible value to customers.

Whether you like Wal-Mart or not, Dell chose the best partner to meet its needs.

 
I was on the fence about Dell before today (hearing good and bad things from coworkers, family, and friends) but when I saw the commercial that indicated Dell was distributing their PC's at Walmart? That cinched it. I won't own a Dell. There are so many BETTER companies you could have chosen.
 
Karen Banaszak

The commercial for the "Dells are in Wal-Mart now" idea is very powerful IMHO as a marketer.  I'm referring to the one with the rock climber in the beginning (if there are multiple; I've only seen one).  The commercial grabbed my attention and really stuck the message in my head.

 I'd like to show my friends the commercial.  Is it available streaming anywhere like YouTube, Walmart.com, or Dell.com?

 
Completely agree with what Steven said above.  Dell needs to bring back the standard monitors alongside the widescreen ones.  Not everyone (like myself) wants widescreens, and its only going to hurt sales by not offering a choice for the consumer.
 

Steven:

Maybe configuring your Dimension without a monitor and then adding a Dell E197FP as a separate item in your cart would be a good option for you. Just a suggestion.

 

 
Jonathan Orlev

Hopefully you will also start selling in Israel... 

 

Hi there,

We are a medical equipment distributor in the Philippines and some of our products are supposed to be configured with DELL desktops or laptops but which we cannot find locally. Is DELL setting up a local outlet (retail, distributor or what have you) here in Manila, Philippines and/or when?

 Thanks!
 

 

I'm not sure if this is related or not, but as these Wal-mart Dell's are being shipped with the e197fp flat panel monitor, why has it been removed from the online Dimension configurator?  Is it due to a supply issue or something?  Or perhaps Wal-mart getting them instead of Dell's customers?  I know you said in the past that retail sales would augment Dell's current direct sales method, but I have been unable to order a computer for almost a month now from the Small Business division since the monitor I need (standard 19" e197fp) is not available for me to choose, and I'm assuming has something to do with them being allocated for Wal-Mart.  I don't know why Dell is pushing only widescreens with Dimensions recently, especially in the Small Business division where I need standard monitors for my business, as widescreens are currently the only options to choose from in the Dimension configurator, and won't work for me and many others out there.  On a side note, this same thing about offering the standard monitors has been echoed many times on Dell's IdeaStorm website - people are not pleased that Dell is only offering widescreens with Dimensions.  Please, if you can give me an update when the 19" e197fp will be available as an option as waiting over a month to order a computer is getting rediculous.

 
jervis961: Oops! User error on my part... fixed soon after I published. You're quick. :)

 
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