Dell Global Services and the Services Supply Chain
11 December , 09:35 AM
Thanks for joining us on Dell
Shares. I recently sat down with Steve Schuckenbrock, President of Dell
Global Services and CIO, to get some more insight into our services business.
Our discussion focused around what we're doing with cloud services and remote
infrastructure management. We also touched based on our recent acquisitions,
how our services business is growing, and how the current economic environment
will impact our business.
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Steve walks us through the services
supply chain, and how, at Dell, our services business is differentiated from
our competitors. Why we believe that customers will embrace proactive, low cost
services solutions. Why developing "services aware" hardware allows us to
deliver customized-solutions that reduce tedious, people intensive tasks that
can be automated. And finally, how Dell's simple and configurable services
deliver a pay-as-you-go business model that is both scalable and flexible to
our customer's needs.
We hope you find this discussion
helpful. As always, we will respond to your questions and comments posted on
this blog site as well as via email and over the phone. So please feel free to
post on this site or contact us directly. We look forward to hearing from
you!
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