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Joined on 10/23/2007 Posts: 2
Points: 340
Copper

Dell Global Services and the Services Supply Chain

Thanks for joining us on Dell Shares.  I recently sat down with Steve Schuckenbrock, President of Dell Global Services and CIO, to get some more insight into our services business. Our discussion focused around what we're doing with cloud services and remote infrastructure management. We also touched based on our recent acquisitions, how our services business is growing, and how the current economic environment will impact our business.

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Steve walks us through the services supply chain, and how, at Dell, our services business is differentiated from our competitors. Why we believe that customers will embrace proactive, low cost services solutions. Why developing "services aware" hardware allows us to deliver customized-solutions that reduce tedious, people intensive tasks that can be automated. And finally, how Dell's simple and configurable services deliver a pay-as-you-go business model that is both scalable and flexible to our customer's needs.

 

We hope you find this discussion helpful. As always, we will respond to your questions and comments posted on this blog site as well as via email and over the phone. So please feel free to post on this site or contact us directly. We look forward to hearing from you! 

 

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