Blogs

In February when Dell launched IdeaStorm as forum for customers to contribute ideas for product offerings, we received overwhelming feedback that customers wanted Linux on desktops and notebooks. As part of an overall effort to update our Linux program...

Thanks to all of our customers who continue to wait for your orders despite the delays. We apologize for the frustration that they have caused all of you. I know that many of you have seen the blog posts about the XPS M1330 delays , but many customers...

Since my last post , many of you made it clear that you want us to share more details about what's going on with the XPS M1330 . I want to apologize for the frustration that these delays are causing you. I understand that no amount of explanation is a...

There's been some chatter about a Latitude Tablet PC coming from Dell. Check out what Jeff Clarke has to say. Update: 12/10— I just posted new details about the Latitude XT here. More information coming tomorrow. Update: 12/11— Glenn just published his...

Your feedback on Dell IdeaStorm has been astounding. Thank you! We hear your requests for desktops and notebooks with Linux . We’re crafting product offerings in response, but we’d like a little more direct feedback from you: your preferences, your desires...

Note from Lionel: Here is a link to the fourth and latest post on the NVIDIA GPU issue . It explains how Dell is supporting our customers who are affected by it. Earlier this month, sites like Ars Technica and ZDNet blogged about NVIDIA’s statement...

This is my fourth post on this topic. Since I first blogged about this back in July , I’ve received many comments from Direct2Dell readers. Before I share more, it’s important to note that many customers may not ever experience video issues...

I've said in my past two posts ( here's post #1 and here's post #2 ) and in the comment threads on this topic that I would share more details when I had them. Here's the deal: Update (April 2009): Apologize for the error. Had to update...

Update: January 16, 2008— Mike Bukowski, a Technical Analyst from our Dell Customer Advocate team recently published a post that discusses other potential causes of vertical lines on notebook displays. Earlier this year, members of our Customer...

Now's not the time to mince words, so let me just say it... we blew it. I'm referring to a recent blog post from an ex-Dell kiosk employee that received more attention after the Consumerist blogged about it , and even more still after we asked...