Certified Partners

We did a quick survey of Channel Partners a couple weeks ago and asked them if they would take advantage of financing offers made available to them by Dell. Given the current economic environment, the results were not surprising. Over 90% of you said yes. 

In these economic times, we realize that it may be difficult to find sources of funding to purchase equipment you need and Dell may be able to assist. We understand that bridging cash flow from purchase to install date is vital to your business success.  To help bridge this interim cash outflow challenge, Dell offers a wide selection of financing alternatives.  Take this opportunity to let Dell provide a financing solution to you that will in turn help position your customers for success.

Since Dell serves Channel Partners in 181 countries, you can imagine that there are many differences in financing and leasing options, depending on the market and delivery model. The best thing to do is go to the PartnerDirect website in your area to learn about available options. There you’ll find information on leasing, credit terms and other financing options.

Since the start of PartnerDirect in the U.S. alone, we’ve lent millions to Channel Partners, a double-digit growth over last year. According to Terry Drasny of Rev2 Technologies LLC, “Flexible financing through Dell PartnerDirect—a benefit offered to both Registered and Certified Partners—has helped Rev2 grow, develop larger opportunities and accelerate customer deployments. Dell has helped us finance large and small deals. They are very flexible with credit, and have effectively enabled us to pursue larger deals that we may not have been able to otherwise.”

By becoming a Dell Registered or Certified Partner, you have access to several financing options. So Dell is the right company to work with in trying times, because the very nature of the company and the PartnerDirect program are all about simplifying and saving. With Dell’s financing options, you can allow your business to continue to grow. To learn more, please contact your sales rep for assistance.

Colin Steele, an influential channel blogger, recently spoke with Bob Skelley, Dell’s Director of Enterprise Architecture, about EqualLogic benefits to Partners and the progress made since becoming a part of Dell.

This is a two part interview, with the second podcast will be featured on SearchITChannel.

Today Dell launches its new U.S. Federal Certification path for Dell Channel partners. Adding to our Managed Services and Enterprise Architecture Certification paths, Dell is continuing our legacy of strong federal relationships and benefits to our partners.

Federal Certification Benefits

• Dedicated Account Executive support
• Federal-specific, co-branded marketing collateral & logos
• Extended Deal Registration for 120 days & Finance Terms: Net 45
• Government contract specific information and discounts
• Training materials

With over 95% of US federal agencies working with Dell in the past year, we are committed to the value of partnerships and long term relationships. “Dell understands the value of partnering. They recognize the value to the customer and they’re constantly evolving their program to better benefit their partnerships”, Gino Antonelli, Executive Vice President, Intelligent Decisions.

Dell’s Federal Business

• Serves almost every US Federal Agency Worldwide
• 250+employees dedicated to serving the Federal market
• 30 employees dedicated to serving the channel community
• A legacy of strong federal relationships and a powerful pipeline of current contractual vehicles

As we continue to grow our PartnerDirect program, we look forward to your thoughts, ideas and comments. To learn more about the Federal Certification Path, talk to your account representative and read success stories at http://www.dell.com/casestudies or Veteran care and the US Armed Forces.

This afternoon in Beijing I'm taking part in a global Webcast to announce two new Vostro laptops and two desktops designed especially to meet the needs of small businesses, government and educational institutions in the world’s emerging economies.

The two new Vostro laptops  (the Vostro A860 15.6 inch and A840 14.1 inch) and two desktop models (the Vostro A180 and A180 mini towers) are being introduced in countries in Asia, Africa, Europe and Latin America over the next several weeks.

These new products will primarily be sold through our channel partners in emerging countries—a first for Dell.

These systems:

• are easy to manage and deploy, offering Ubuntu or Microsoft Windows Vista Home Basic operating software;
• are designed to deliver world-class quality and reliability;
• come with support to meet unique customer needs; and
• provide affordable access to today’s higher level of basic computing needs.

Today’s announcement also builds on Dell’s leading momentum in mobile computing:  introduction of our Studio laptops in June; the new Latitude E-family products, launched two weeks ago, which offer freedom from business as usual; and more new mobile products to come. With today’s products we’re bringing great, new mobile technology to customers in the world’s emerging countries.

Those customers tell us that the cost of technology, especially mobile technology, is too high. They want affordable systems that are high-quality and highly reliable. They want technology that’s easy to deploy and maintain. They want great service, and support that’s easy to get and pay for. 

We’ve designed these new Vostro products to meet those needs.  At Lionel's post on Direct2Dell, Kirk Schell, who leads our global product-development center in Shanghai, describes the design concepts behind these products. We’ve posted more images on our Flickr account. Also, here is a recorded version of today’s launch event.

There are more than 72 million small businesses worldwide.  And hundreds of millions more that will be started over the next few years. We’ve seen how technology is often the key element in why smaller companies succeed—or fail.  This is particularly true in high-growth economies.  Technology makes it easier to market, sell and support products and services.

Those benefits of technology mean opportunity for customers and, in turn, opportunity for Dell and its partners, for you.  Today is another illustration of our intention to together lead the industry in providing great technology to high-growth and emerging economies. 

As part of Dell’s commitment to our Channel Partners, we are pleased to announce the launch of a Return Policy program, available to our current Certified Partners.

Pilot Program Terms & Conditions:

• Product can be returned within twenty-one (21) days of Dell shipment for a credit (excluding S&H charges) for the following reasons: Any reasons covered under Dell's Limited Warranty, or End-user order cancellation or modification (requires documentation from end-user).
• Return policy is for U.S Certified Partners participating in the Dell PartnerDirect Program only, and does not include U.S. Registered Partners or Canadian Registered or Certified Partners.
• Except for cases of Dell error, returns can be subject to a restocking fee.
• Dell does not provide credits for portions of packaged, bundled or promotional offerings provided at a single price.
• Partner must contact us directly before they attempt to return Product to obtain a Return Material Authorization Number, that will be included with the return.
• Partner must return Product to us in its original or equivalent packaging.
• Partner is responsible for risk of loss and shipping and handling fees for returning or exchanging Product.
• Additional fees may apply, if you fail to follow the return or exchange instructions and policies provided by Dell.
• Partner is responsible for Product that is lost, damaged, modified, or otherwise processed for disposal or resale.
• At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to packaged, bundled or promotional pricing.
  
  Return Policy Exclusions:
  -- Application software and operating systems that have been installed by Dell may be returned only if installed on a returnable system, and only if you return that system within the applicable return period.
  -- Dell EqualLogic and EqualLogic-branded products.
  -- Dell|EMC and EMC-branded products.
  -- PowerVault ML6000 tape libraries, non-Dell-branded enterprise products, enterprise software, and customized hardware or software products may not be returned at any time.
  -- Software licenses purchased under any type of volume license agreement may be returned only with the express approval of the publisher, which in many circumstances will not be granted.
  
  

For more information, please contact your sales representative. 

Let us know if you have any questions regarding this new policy and we’ll be happy to answer them!