Start a Conversation

Unsolved

AJ

1 Rookie

 • 

1 Message

14

May 3rd, 2024 19:08

DW316

I recently purchased this disc drive. I am trying to install the software that came with it (Media Suite 12). I get an error message an adminatrator has blocked this from installing. What administrator and how can I get permission to install the program?

Moderator

 • 

16.8K Posts

May 7th, 2024 12:42

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

No Events found!

Top